Frankston City Council

Website clearly states that the Council Offices close at 5pm. I ring at 4:05pm and am told they are closed and I need to ring in office hours. Press 1 for after hours assistance. The fellow there has no way of contacting the council and only deals in emergencies. Got in the car and drove down to the Council Offices. Also closed, but no note on the door explaining why. Don’t get caught doing actual work at the council - a rare occurrence.

Highly appreciating the possibility of the community meeting today with Melissa Horne, Minister for Road Safety for Victoria, hosted by FCC. Andrew Peterson (Safer Communities Engagement Officer) and James from Communication team were really helpful. Hope to see some options for public opinion collection in short and useful format. Please let the broader community decide on the essential future cycling routes or hazard crossings and littering by using some modern technology on your website, instead of writing a long letters. Let us make the city for cyclists, healthy and environmentally friendly, let our kids ride to local schools. Let us make further actions, not just talking. Thank you for the invitation.

95% of the roads in the Frankston Council area are rough. On some roads you can't drive straight because there are potholes in the road and some roads are rough all the way across the road. So fix the roads in the Frankston Council area because it is getting bad

Negligent. Residential construction crews allowed to break local laws and EPA guidelines for months on end. Construction crews spewing obscenities while you're still in bed half asleep; crews working any day of the week and any hour of the day they please. Involve the Ombudsman and the council won't listen to them either. Escalate it to the CEO and you get no response. - - - - - EDIT - SIX MONTHS IN, and I'm being told that the situation is being addressed" and that it is "an ongoing investigation". No transprancy. An anachronistic council. My "cooperation and assistance" are "appreciated". Only I'm not trying to help the council! You can spend hours across months filling in detailed logs

i feel this council only cares about money. this council definitely Favours dogs because it shows on registration papers or registration renewal papers because it says if a dog should be collected by council, office will to deliver the dog home if the dog is registered and no previous escape history. definitely unfair on good cats and good cat owns.

Very bad service. You paid for the expensive council fee but in return is you got these staff unreasonable fine you and they used their power to penalty you.

Useless , we applied for liquor licence permit and employee in charge just replied that he is not there to assist us and that we have to work it out ourselves. Normally if you can't do your job, you have to be sacked.

Disgusting thieves working at this council. Months ago, A council woman approached my front door and knocked for about 5-10mins straight for an issue she wanted to raise with us then sees my dog inside, looks him up and finds out he is unregistered (I didn’t even know you had to register your dog) so she sent fines, court order and they stuck to this for months like maniacs to the point where 2 council women and 2 police officers showed up with a warrant at my new address today to take my dog! We are collecting him from a pound and paying $400 plus registration in order for him to be released to us! What a criminal organisation this council is. They are criminal. So they have to right to take my dog that I paid for to sell him off or put down just because of $61 registration??! how cruel

Provided information Surveyors for commercial building code enquiries presented, I had to visit the office and also call 3 times to eventually find the information I was seeking that was time sensitive based on a property purchase. I was told I would have my call returned and did not recieve any calls 48 hours later and I was not provided the information directly by the building department whom have this information on hand, but I was able to source what I needed by the information provided, via a 3rd party. I was expecting building department to provide this information directly to save me considerable time and hassle as I believe this is part of their service requirements to the public.