Trujump Australia

The kids love the 10ft trampoline with steel enclosure ring. they use it everyday and its going strong. Would reccomend this product

I bought the sunny cottage play house As a Christmas gift for my daughter. It was very easy to assemble Christmas Eve and I managed to build it completely unassisted. Her excitement on the day was worth every cent and highly recommend for those on a budget

Would never recommend.My wife ordered a play equipment set for our daughter's birthday. It was ordered on the 12th of January. We have not received the product.Emails have been ignored or answered with little concern.We were advised we would get a refund. And as of March 28 2023 we have received no such refund.Phone number goes to a full message bank.It seems any positive reviews have ceased as of a year ago and since then all review's have been very negative with no products arriving..Scam website do not buy.

We ordered play equipment and after some follow up with Ry, we received it in good order and the grandies are now happily playing...

Worst customer service from sales department I’ve ever seen.1 month after order placed no delivery dates no response from the salespersonDo not order

Still waiting on a swing set that was ordered early NovemberMultiple emails hardly any reply’s no answer as to where it is and why it hasn’t been delivered no phone number to contact would not recommend using this company or the courier they use!

We ordered a swing set on 27 February 2023 and since paying for the goods in full plus $125 in shipping we have heard nothing. One month later, we have sent countless emails, made countless calls and are still being ignored. We did finally hear back from TruJump and they returned our money in full. We believe there were some logistics issues at their end with delivery. Whilst we are grateful to have received the refund, it wasn't a particularly great experience not having heard back after paying in full for such a long time. Hopefully they can improve on this for future customers.

SCAM WEBSITE DO NOT USEWe ordered the grand mesa wooden swing set on 12 Jan 2023 totalling $1252.35 with postage.Prior to ordering an email was sent to confirm the set would be delivered with 8-10 days. They assured this would be the case. We needed the set for my daughter's birthday on the 7th of Feb 2023. Ample time even if it was outside the quoted delivery.Countless emails have been sent since, these were either ignored or replied to citing issues with shipping.The phone number attached goes to a full voicemail.On the 16th of March they finally agreed to refund us out money so we could quote buy your daughter something nice"We are yet to receive any money and have had two follow up emails completely ignored.Scam website. Do not order."

Purchased a Grand Mesa Swing Set - so far has been excellent, the kids love it. Communication with Trujump was prompt and professional and we received the items quickly considering where we live.

Bought the sunny playhouse cubby 6 months ago for my daughter and so far it’s been great! We painted it to match our house and did the inside in yellow to keep it bright (and help see spiders!) she loves it and can have a couple friends playing with her in it too. Very happy with it. Very affordable and easy to assemble.