Port Augusta Mazda

Incompetent service staff! New engine was installed under warranty in my BT50. After installation engine shutdown while towing my caravan. Vehicle was towed back to Port Augusta Mazda where they could not find the reason for the vehicle suddenly shutting down. It happened again while traveling at 100km per hour, vehicle was again towed back to Port Augusta Mazda where they had the vehicle for 2 weeks and gave the vehicle back saying that they had fixed the issue. It happened once again suddenly while traveling on the highway. It was towed to another dealership where they discovered that none of the heat shields had been replaced when the new engine was installed and the wiring loom was routed incorrectly melting the wiring loom and causing the vehicle to shut down. We have still not even received an apology for the appalling workmanship. Definitely do not recommend!! Only giving 1 star because I have to.

Port Augusta service department are excellent. Emergency repairs allowed our caravan trip to end well. The team went above and beyond to get us on the road, while keeping me well informed. Thank you!

Absolutely wonderful survives and helpful people I'd give it A 10 out of 10

They were extremely helpful and friendly. Turned our stressful situation around for us.

Great people very friendly and helpful

Thanks Paul for looking into my car before I do my roadtrip to Darwin! Feels much safer to drive with the car !!Fast service, good crew !!

Very professional service department. Our BT50 was due for a service while we were travelling. The team at Port Augusta could not have been more helpful. Job done well & we are back on the road. Thankyou

Fast and efficient service

Terrific service