Medical One - Sydenham

We came today to see Dr Peter Nightingale and all I can say is AMAZING we have never seen him before and literally got him as a next available appointment safe to say we will definitely be back to see him.I found him to be very friendly listened too very empathetic understanding and knowledgeable didn’t just give us antibiotics and creams like we are use to getting he really made a call that was necessary to the situation my 18 month old had I have 2 regular doctors and what Dr Peter Gave us in that appointment completely exceeded what my regular doctors have ever given us I felt listened to I felt like we were really treated with the utmost respect and given the advice we have been seeking for months.Thank you so much Dr Peter I will definitely be recommending you to everyone.

best doctor is hocking, best doctor in the western suburbs. been my doctor for over 10 years. coull is good too, dusan i know has been good and various others. BUT buut! the receptionists are the rudest except barbara. They force you to wear and purchase a mask with your money even if you are exempt. this is discrimination. they are also always in a hurry or rude on the phone. how hard is it to be nice????

The reception staff tried to literally snatching my scripts out of my hands because she thought i was just going to walk out without paying when i was standing there looking at my banking to try and get the payment sorted so unprofessional! I was so embarrassed! not only that the doctor charged me an extended appointment when it was long from her not knowing what to do and needing clarification from another doctor. Even if people go to walk out it is not the receptions right to try and grab something from your hand, you get most back from medicare and out of pocket you just cop and not allow that person back. i have taken this further due to how badly i was treated. you could tell i wasnt going anywhere.

Dr Dusan Sajdak is the BEST Dr I have ever seen. He is welcoming, kind, very polite, and extremely knowledgeable and thorough. I cannot recommend him highly enough. If he moves to another clinic, so will I!

Paid $101 since i hadnt been there before which is fine, but you would think it would come with some decent service, 2 and a half hours for a script i was needing badly, lucky i kept ringing or i would have been suffering all night. Still waiting for the medical certificate to come who knows when that will be.Do you need another $101 for the medical cert before its sent ?

Absolutely appalled at being charged $102 for a phone consultation which lasted just 3 minutes, the doctor was great but seriously that is just absurd to be charging this for a phone consult. That's the last time any of my family will attend this clinic, we have moved to aspire medical clinic who are wonderful and bulk bill.

Dr Dusan Sajdak has been one of the most caring doctors to go above and beyond. I haven't met all of the other doctors but every doctor so far and aswel as all the staff are absolutely 10/10. Dr Dusan doesn't really understand how much his changing and helping my life especially with the chronic pain and stress side. Don't ever loose this man and any of the staff or doctors for that matter. I'm a handful to deal with yet always been shown with nothing but respect and kindness. I only hope I can make him and the staff as happy and proud as they have for me. Thank you to all at Medical One.

What’s happened to our health care system! Unless you are wealthy you can’t been seen! Medical one has forgotten the poor and less fortunate in the introduction of the new fee structure! My poor mother went to the clinic with chest pain and dizziness and was refused medical care this morning because unfortunately we didn’t have the money to pay for her to be seen! No duty of care. We have been attending the clinic since day one and can tell you we won’t be back. This was disgraceful service by the rude receptionist staff.

I only go to this clinic for convenience of location. I’ve had maybe 5-10 appointments in the last 6 months and not once have I had a good experience.People seem to love Dr Hocking but when I went to him with an issue (to do with a previous injury) he said “just wait a couple of weeks and see how you feel” …. $92 later, seeking a second opinion (so another $92), an MRI ($300) and a diagnosis of arthritis, it’s safe to say Dr Hocking did not provide me with adequate care that day.That’s only one of many experiences I could list since approximately October 2021.Receptionists are lovely however could improve their communication skills, there have been a number of times the communication has been terrible.