Selinas Spa Massage

I just tried to call for the next time slot available for a full body massage and I was hung up on. I called back to confirm but was hung up on again. The lady couldn’t understand English as she kept repeating herself (which is all good), next time probably hand the phone to someone who can or can help out. Unprofessional from my point of view.

I went in with a tight, sore shoulder and came out much improved. Really know what they’re doing.

One of the best gifts of 2021 in Canberra was experiencing Silvia's excellent massage techniques and advice today! I will definitely be back regularly to treat my backaches and ease general tension in my body. Happy New Year, everyone!

Soooo good massage. First time I went there and I found the one! Even while having a treatment, I felt very satisfied and the rest was a bonus for me.I had sore shoulder and arms for more than a couple days. But after the treatment (Deep tissue massage), I felt much much better. Sometimes, there were painful moments, but well worth it.Thank you, Sylvia! I'll come back again!

I have enjoyed all my massages here. The rooms a clean, warm and my massage has been very professional and perfect pressure for me. Thankyou

While the massage techniques themselves were quite good, with some parts even feeling delightful, the bedside manner is the worst I've experienced in any kind of spa or massage therapy place. Halfway through the massage I heard the buzzing of a mobile phone go off several times, in-between which the masseuse stopped massaging me to look at her phone. She then ANSWERED A PHONE call in the middle of massaging me and started talking, at which point I said can you not, I've paid money for this. I left feeling upset and deprived of the nurturing I was after. Also the towels are too small and don't cover you fully, and they used tissues instead of the proper sanitary massage table disposable covers for the face hole. I will not return. Very upset and unsatisfied.

Selina’s service was 5 stars - I would give 10! Stars if there was the option. Massage was the best I’ve ever had.

They took my booking for two people 7 hours in advance. We turned up 5 minutes early and were told that we had to come back at 430pm when we booked for 4pm. Meanwhile a man walks in after us and said he booked for 4pm and they took him straight in. I gave her the option of giving a $20 discount or I would write a review detailing the terrible service we received. In short, expect extremely poor customer service and absolutely don't expect to have your appointment time honoured.Stay away from this place.

I wanted to book a massage for my wife ahead but the receptionist was incredibly rude and refused to talk to me because she told me she “IS FREE NOW”. I couldn’t believe it. Then she left the reception and me alone standing there simply saying something like “IF YOU WANT LATER, COME LATER”!! Ridiculous experience and probably the worst customer service I ever had - avoid this place! ☠️