Specialist Medical Imaging - Parramatta Grose Street

Had an xray and ultrasound. Always quick and great service. Some times I've been able to come in without a booking and seen promptly (depending on what you are having done)

Subpar. I had an ultrasound, received the films on the day but not the Dr’s report. Understandable not to get the Dr’s report on the day, but it still hasn’t been sent through to my care provider 5 days later meaning it was not available for review prior to the procedure that I was having done - this was the whole point of me having the ultrasound done to begin with. The hospital tried numerous times on the day to have the clinic to send through the report and we waited to no avail. This rendered the service I paid for useless. Ultrasound process itself just OK, room old and uninviting and practitioner did not speak a lot, and when he did, asking disconcerting questions such as “are you wearing a tampon” (no) or “do you have scars” (no).

Worst experience ever! They sent a student to practice on my wife’s ultrasound for nearly an hour and then informed us that requiring another supervisor to check on her work before they can provide the report! The owner in the picture name Ho was rude, despite the long and painful experience, he even blaming us for wasting the time! One star is just too much for my rating in this practice.

My name is Shakeel Ahmed I come to scan my neck fast fast service by the doctors and customer service I m very very happy

Highly recommend this place to get a scan done!!Polite, patient and professional staff at the front desk who booked me in less than 5 minutes of arrival.I have had 2 examinations done at this Imaging Center. The first Ultrasound was done by David who was extremely polite and professional. It was a very smooth and hassle-free experience.The second scan was done by Angela, who is a trainee at the center. She was extremely kind in preparing me for the scan and guided me throughout the procedure.The reports were directly sent to the doctor and faced no issues.Wishing them good luck!!!

Just did ultrasound yesterday, would like to take a moment to share the wonderful experience at SMI Parramatta centre. The staff there especially receptionist Ms Zhu and Sonographer Carol were truely exceptional and deserve all the praise.Ms Zhu was efficient and professional. She was so kind to answer all the questions we raised. She checked all the available time and made earliest suitable appointment for us.Sonographer Carol was equally impressive. Her attention to detail and expertise was truely remarkable.We were blown away by the level of care and attention. They went above. We couldn't be more grateful, highly recommend this centre to anyone in need of imaging service.

From the receptionist to the assisstant and ofcourse The Radiologist verygood service

We have been coming here for well over a decade and the regular Administration ladies always provide fantastic and friendly service, especially Yolande. She is always so helpful and efficient. Scans and xrays are quick and the Doctors always provide thorough reports.

Quick service is provided by this imaging center. Staff is helpful and nice. This facility is clean and tidy as well. Covid rules are followed. The front desk helps so much at first visit that all looks easy till the time you wait. The specialists are well equipped and have great knowledge with skills to make the patient comfortable.