Guardian Childcare & Education Ascot Vale (formerly Tree House)

Our boys have loved attending Treehouse. They have warmed to all their carers and are very happy. Communication from the team is always great, even in the challenging circumstances we have all faced with Covid.

My daughter loves attending the daycare - she loves the other kids and the educators. The staff are knowledgeable, caring and great communicator

Beautiful staff who build caring and supportive relationships with all of the children. No matter what mood my son is in when he arrives, he lights up when he sees his educators faces!Great management staff who are attentive and responsive, and always find a way to make things work!

Nothing but glowing things to say about this centre. My daughter thrives in the positive and enriching environment that they have created. Every single carer i pass in the corridor or in the rooms is welcoming and generous with their time. They provide feedback on my daughter's day, note anything that they see as a potential struggle or difficulty for her, and are always warm and engaging in their interactions with her. And the menu is enviable. More than once i have wanted to stay for lunch! Very happy to have found such a place. A++

I have been a parent at this centre for over two years and I recommend it very highly. My two children are well cared for, the centre is clean, tidy and a pleasing place to be in and the staff are all attentive, friendly and happy. Meals appear to be nutritious and appropriate. The centre managers are professional, kind and genuinely care for the children's happiness and wellbeing. My children have thrived in this facility and are happy and settled. I have no hesitation in recommending it to other parents.

My daughter has been at Guardian Childcare & Education Ascot Vale for 2.5 years now, I have always felt my child is safe and well cared for. Whenever I have had a question Laurel and the team have always been so responsive and engaged. We will be moving on soon however we had a great experience from the infants room through to the 3 year olds room.

I would never ever send my child back to this centre. Kaz is the worse manager while my child was there. I had to leave straight away. I have seen kids running in the hallway without their parent or even educators. Everything is a joke for her. I had so many problems with my account and was just getting blamed by her. She always picks on staff and has told me that if I was not happy with a staff member that she will get rid of them even though I was not even talking about staff members. I have rang the department on her. I feel she is a danger for the kids and staff at the services. I have many friends who have their child in that services telling how good it was before she came.

Very happy with the care we’re receiving. Our child has a great relationship with the educators and feels welcoming during drop offs. And the centre staff is warm and friendly. Good amount of communication and updates too.

We moved house and my son joined this childcare about a year ago. He was struggling to adapt to the new environment, the educators were very helpful and worked hard to make him feel welcome. He now loves going to childcare everyday and we are so happy that we have chosen Tree House.

My Son has been attending this centre for approximately 3 years now. Every room he has been in has had amazing staff members who have built strong relationships with him. The time and effort they put in with each and every child despite the ratios in place are impressive. The daily communication from the educators detailing every aspect of his day is always comforting. I know he is in great hands. I have always felt informed by the educators and the centre management have always been approachable to resolve any other issues or just for a friendly chat. They have an on-site chef for all meals and a good balance between indoor and outdoor play activities. Highly recommend this centre.