Supercheap Auto Ashfield

Very friendly helpful, knowledgeable staff. Spoke to Lachlan about car batteries and he was able to answer all my questions confidently. Parking lot can be a bit limited depending on time of day. Will visit again for other car needs.

Very friendly and helpful staff who answered my questions patiently.

My friend had driven from Melbourne in terrible weather with a completely broken windscreen wiper. I suggested super cheap for a replacement as I have had no issues in the past. We asked for assistance selecting wiper blades and installation. Purchased blades and were told by the salesman that they don’t do installation at any super cheap auto stores anymore. I have fitted them in the past, and thought we could figure it out so took them home to install. After much fiddling - I discovered that we had been sold the completely wrong blades. My friend then had to drive back to Melbourne that evening unable to see properly in awful weather as the store had closed. She went into a super cheap auto in Melbourne the following day, only to find out that yes, they do install the blades and also that she had been provided blades for the complete wrong model of vehicle - despite her providing all of her vehicle information.My issue is not to do with being provided with the wrong blades, people make mistakes. My issue is to do with the rudeness of the staff, and complete disregard for the road safety of another person in clearly terribly wet weather - lying about install. If we had have known it was just this guy not wanting to do it, we would have happily gone to another store. Thankfully, another store was only too happy to help, albeit in another state.

Fantastic customer service! I came in on a rainy Saturday just before moving house, and one of the staff helped me assemble the trolley when he saw me struggling to do it on my own at the front of the store. He had also helped me pick up the right motor oil for my partner's VW Golf with ease. Thank you so much for your help! I wish I had noted down your name so I could thank you personally.

John is such an amazing and knowledgeable worker. Not only he would recommend the best products for you but is great to have a joke around with. Highly recommend to speak to him if you need any assistance or just need someone to bright your day.

Good service quick and easy transaction would should again

Supercheap. Is Great, I have been shopping there for many years, and I'm happy with many products to choose from, if you can't Find the Item, you can ask the friendly staff for a special order and they will look it up for your vehicle. Also, be a member and join and get discount credits. Thank you CHEERS, SUPERCHEAP.

I really should have walked out the moment I walked in. One store clerk took ages to get off his phone and others avoided us - mind you, it was not busy nor were they serving anyone else. The clerk on his phone eventually served us and rolled his eyes as he walked over. My friend and I were looking for wipers for my car and asked for his assistance. He showed us the computer and how to use it in a condescending manner, when eventually he had to look it up on his work computer as it was a specific item. So basically he was rude when he had no option but to assist us anyway (pretty sure that is part of the job). When purchasing the wipers, I asked if someone could help with installing them. The clerk said that they do not offer this.I have never had an issue with any Super Cheap Autos and they have always offered to install them. It is a shame that someone who is more interested in their best friend (their phone) than fulfilling their duty as a store clerk. Rude attitude to say the least.I understand he is probably not in the “career” path that he envisioned for himself, but there is no reason to be so unpleasant in a customer service job. His response to installation, “it’s easy just read the instructions.” Maybe he should smile more.It was not easy, and upon my return to VICTORIA, I went to another super cheap auto and found out I was sold the wrong wipers - and guess what - they OFFERED to install them. When I flagged that the place I bought them from said they don’t offer installation, he informed me that ALL super cheap autos need to offer installation. When he saw the receipt again, and saw the location, he just laughed to himself.You seem to have a reputation Ashfield Super Cheap Auto. I made the 9 hour drive home safely in pouring rain - in case you were wondering.

Amazing service. I had Stuart look after me. He was excellent at listening to my questions and then interpret that into what I actually need. I had several queries and he sorted them all out for me. What a champ. As a woman who has limited car knowledge I really appreciated his calm and kind approach.

Pretty nice store. It’s not hard to find your things, and stuffs are very helpful.