Lux Hair Lounge

I go to this salon whenever I go grey and I love all the girls! The place is clean, professional and so friendly. I always walk out happy and relaxed. I would definitely recommend this to all of my friends. Thanks. Jess Liddell

After a terrible experience with another hairdresser my hair needed a colour correction and some serious TLC. I can not recommend this salon enough. While they were on the pricey side I truely believe you are paying for quality. Antonia was amazing she explained the process and let me know of the cost so there were no hidden surprises. My hair transformation was better than I anticipated and she was fantastic throughout the whole process. From the moment I stepped in everyone acted in such a professional and friendly manner and listening to the staff interact with the other clients and actually ask questions about expectations likes and dislikes was such a positive experience. Well done, will definitely be going back!

The ladies there are lovely. Unfortunately, my hair was bleach damaged from the service. I could tell the week after the service - hair was knotting and clumping at the scalp when I wash it, massively dry, hair breaks every time I brush it and it’s frizzy beyond belief. This may be a result of the chemical product they used or the technique from the hair dresser. As a result I will not be returning

Went here to get hair extensions done. Never again, would not recommend. It was my first set, so I knew nothing about positioning, colour etc and trusted the hairdresser wholly. I made the mistake of requesting to curl my hair which masked the terrible job. After a first wash and straightening, I realised the blend with my natural hair was virtually non existent. No matter which way I wore my hair - in front/back of shoulders, tied up, even a low ponytail - tapes showed everywhere. There was even a tape placed on my cow lick where my hair doesn't naturally fall, and I couldn't conceal it. People commented on the mismatched colour - which I agreed to under artificial salon light and because I just did not know any better. It's the sort of thing you would entrust entirely to a professional hairdresser. I didn't contact the salon until about 3 weeks after I had this done, because it took me that long to come to terms with the fact I spent $850. I wanted to provide feedback. The salon director was defensive and appeared upset that I didn't return for them to fix the work. Honestly, why would I go back when I've lost complete confidence in their ability to do the job? I went elsewhere - had my extensions retaped, my hair colour matched in natural light, dyed and properly blended. I can now tie it. The other salon I went to didn't curl my hair so they could properly assess their blending work. I was told this wasn't the first client who had come to them to fix a job by Lux Hair Lounge, which says a lot. Extensions are expensive and there's a certain standard you expect. $850 down the drain.

I was at Lux Hair Lounge for a keratin treatment today, I am yet to wash off to see the final result. However, I wanted to congratulate the team on such a strong work ethic! Emily was patient and attentive and cared about my treatment rather than just pumping her bill amount. Definitely going there again!

Had an appointment with Lux Hair Lounge on Tuesday for the first time. Was so happy with my hair!! Sharni did an absolutely amazing job on my Extension re-tape, wash, blow dry and cut!! Great atmosphere, staff were all happy and friendly and I will definitely be back!!! Thank you so much Sharni!! Very professional and knows her stuff when it comes to using Seamless 1 hair extensions!!!

Had an Amazing experience with Maddy! Did a cut, reshape and curling treatment and I am so happy with the result. Very reasonably priced and Maddy was lovely, will definitely be back 100/10