Concept Smash Repairs

They had my car for 3 days, had confirmed with me that it’ll be done on morning of the third and when it came time to pick it up, I find out it hadn’t been even started. Very unhappy customer

Absolutely brilliant work repairing my car, and they detailed the car inside and out to finish the job.

Thank you Michael and team, for an outstanding repair job to our RAM. We are interstate caravaners on the move North and the job was done before Easter as well, where others could not entertain the idea. Proof quality tradesman and customer service, still exist. Thanks again.

BEWARE PEOPLE- Took my car in for accident repairs 20th july was finished 23rd I paid over the phone as i had no way to get into bundy as I live 57km away, my vehicle couldn't remain there and needed to be picked up by 4pm so got dad to go pick up, spotted issues on the Saturday and took the car in the following Monday 27th told them no clear on inside of door repair and 2 white blotches on outer side where i figured the paint hadn't been blended right but Mike said probably had a bubble they popped rubbed out but didn't polish out (because.. they didn't even finish the job), apologised organised time to bring back and be repaired, took it in 18th august had it all day ... got it back inside of door now cleared but the remarked that the outer side misshap was already there (excuse me?) but will come back 8am (19th aug) pick up to rectify it.. no show, can't get through on phone goes straight to message bank. Got hold of Selena friday 21st, said she'd call back sat 22nd.. didnt happen. i have previous pictures of my car as it was fully resprayed by bundy smash, pictures of the accident, and pictures after concept did work on it... will not be back. They pretty much don't want to hear about it! Very disappointed in how you treat your customers, now I have to pay someone else to fix your f*ck up because you refuse to communicate with me!

Having a restoration job done by Concept. Jeff and Aden are very easy to deal with a bring a professionalism and quality back to smash repairs 10/10

Do not recommend at all, they had my car for almost 7weeks, never touched it, but kept saying it would be ready at the end of each week, never returned phone calls, lied saying car was being worked on, was obviously never even looked over properly, DO NOT TRUST Concept smash repair...

Took my car here 7 weeks ago got completely stuffed around, wouldn't answer phone calls told me they started work on the vehicle when they hadn't, do not take your car here.

I highly recommend Concept Smash Repairs for friendly and professional service. I am extremely happy with the end result. I truly appreciated the added service of being driven to and from the workshop. Thank you Michael, Annette, Brodie and the team!

So nice to know there are people out there that don't rip you off.Thank you so much for being for being so kind and helpful.From the lady with the white Toyota Yaris.