Hero Plumbing Heating Cooling | Gas Heater Service Sydney

Adam arrived on time and provided very professional service. He was very friendly, explained all the issues with my gas heater very clearly, and was thorough in all his service and checks for our safety. High recommend them and will definitely use their services again!

Nathan did an amazing job at repairing my gas heater !!Very professional, explained his work in detail and was very efficient.Highly recommend this business. They are organised, give reasonable words and their employees are amazing.

Nathan was very professional with awesome customer service. He explained the process and features of the gas heater service I was having done in a way I could understand. The respect level for a young man was amazing.... he even insisted that he removes his shoes at the door when advised he could leave them on.100% happy with the company and service received.

Did a great job servicing gas heater however the price went up considerably from initial quote on the phone . Was charged a lot more to change gas bayonet $250+I can see they only cost $25 in shopsInitial gas heater service and safety check quote does not cover turning gas on/off to property and testing! which took only 10-15 mins. My total bill was overpriced

Adam was brilliant. Day one came in gave brilliant advice more than just a fair quote. Then said he can come next day to do the work. What trade normally does that. His work was impeccable. His friendly nature and the care taken around our house was appreciated. Highly recommend his services.

Hot water system failed, we were able to get a member of the team out for next day servicing with replacement of the element/thermostat. Helpful and knowledgeable staff, Nathan was an absolute champion. They offer a guarantee for completed work so you can have confidence they'll sort the issue on the spot or follow up will be on them.

Nathan came to service and replace a switch on my gas heater as it wouldn’t light. He was very polite, friendly, professional and knowledgeable in what he does. Would highly recommend this business.

Dealing with Hero Plumbing was such a disaster . There is lot more I could talk about.I will just provide a copy of the email I sent them for contextHi SarahI am absolutely devastated at your performance today. It's 6pm and you started at 7:30am and still not finished.The Tiller has been a disaster. My place is like a rubbish tip. Dust everywhere, plants destroyed and just absolutely filthy, No drop cloth was put down and of course damaged the other bathroom.It's really disgraceful how you treat paying customers actually any customers.Anyway I've asked them to finish and leave. This has to be the worst experience I have encountered with a company like Hero Plumbing.I will pay Milad when he is ready and then we are done. Please don't contact me.I have no plans to deal with you again.The Damage in this photo was caused by Hero plumbing installing tiles in anotherr bathroom, behind this wall.Get a second quote, you might be very surprised

Nathan has attended and serviced our Rinnai gas heater. He done a fantastic job very professional. He explained everything to us and gave us a smooth experience. Our heater is now working properly.Thank you Nathan!

Nathan was very helpful and explained the dangers of our old heaters. He was efficient in sorting the problem and we look forward to further services. He went far beyond our expectations.