Australia Post - Paynesville LPO

Same experience as other reviews, quite a rude unfriendly woman in this post office ..not alot of people skills ...perhaps she is oblivious to her emotional experience when interacting with people within the community this post office services ...Perhaps she's just unhappy and unaware that she is offering a rude and unfriendly experience to people leaving them with an uncomfortable feeling...Ignorance of ones emotional tones is bliss so some say lol ...body language, facial expression ,tone of voice are all expression of personal emotional state and experience, which then become what we offer to people in our interactions ....id assume she's oblivious and blames her customers for her experience ...

Great people, awesome service...

New owners have gotten in a range of products from aus post catalog that was previously not stocked and added extra post office boxes which i think paynesville needed as we are a growing community. So glad to have them in our local post office.

2nd time we have had no mail" for 2 or more weeks only to come in one day and find a whole stack of it. First time we let it slide. Second time we approached the new owners about it

Awesome customer service, pleasant change from city post offices where there is no real personalisation, small community I have had the pleasure of knowing previous owners and now Brett and Julie who have moved from Queensland to here. I think they have managed to meet our community needs and wants very quickly since taking over and also gone above and beyond to help their customers in difficult matters that may be not at fault from their end. Not only have they had to meet and remember most of our community which can be quite overwhelming, when taking over a business, they have also had the confusion of having mail going to 3 or 4 previous address of residents (such as myself :) as I have forgotten to change my mailing address) and they still managed to get the mail to me. Thank you Brett and Julie for being professional. It’s the little things that count. Regards Charmaine

Helpful and friendly staff

Twice I have been in the Paynesville post office and theLady behind the counter is very rude. No customer service skills.

Reading the reviews, the newest owners haven't been here to long , so I think the list of reviews are obsolete. The newest owners are great .Ignore all previous reviews.