Wellers Hill Physiotherapy ( Tarragindi )

The reception and physio staff were friendly enough but I was disappointed with the service. A lot of money for barely any contact time, most of it spent laying down with a moist heat pack on - something I could do at home easily. The physio was also going between me and another client (on more than one visit) so my appointment was not focused on me as an individual. It seemed it was more of a convenience for the physio to do.

Where to begin. The physios cars were parked in the only two designated customers spots, meant I had to park around the corner and up a hill. This has its logistical difficulties when you have crippling lower back pain...anyway I made it into the clinic eventually. When I started to explain my symptoms, the physio brushed me off, said 85% of carpenters have the same problem. Ok, I'd believe that. My condition is slightly different to what I have experienced before" I was saying before being interrupted by the physio who said "your just getting old". Well I'm only 33 but that doesn't sound like a reasonable explanation from a health care professional. Anyway

I have been seen by Kath now a number of times for multiple injuries and concerns over the years. Excellent service and broad knowledge of the field - she helped me to get walking and running again after severe sciatica and leg troubles. On another occasion she has eased back pain and other gym injuries with physio & massage work, as well as acupuncture; which I found very effective much to my surprise!Very personal service. Impressed.

Kathy leads a busy physio clinic. She pays close attention to her own well being and maintains a healthy lifestyle. We are a local supporting business, supported by Kathy and frequently approaching Kathy for her advice to help us better our health and well being practices. An incredibly experienced, knowledgable and caring person. This would no doubt reflect on the way her and her team work together at Wellers Hills Physio to deliver exemplary services.

I was recently referred to Wellers Hill Physiotherapy by a friend of mine because of ongoing neck pain. I found the staff extremely friendly and professional. When I arrived I was attended to promptly by a very efficient receptionist. My physio explained everything to me in a way I could easily understand. The ongoing treatment program that we have put in place has seen great results and improvement in my neck! I am so happy I found this practice and couldn't recommended it highly enough!

I too can't speak highly enough of Kathy's skills as a physio (and I've been to several over the years!) Always on time, responsive and able to rectify neck and shoulder issues a lot quicker than I've ever experienced. Plus she's such a character, which makes the entire experience a lot less painful! It's so convenient in terms of parking and location and all staff are lovely and helpful.

I cannot speak highly enough of Kathy, Dean and the extended team, at Wellers Hill Physio.The care, experience, and education that I have received in managing a significant injury, has made my recovery easy.Further, my orthopaedic surgeon was impressed with the pre-hab that I had undertaken, prior to surgery. He commented that the team had worked well with me, to ensure a swift recovery, and easier rehab period, after surgery.Having undergone a few other obstacles in the last few months, the compassion and care I have experienced has been appreciated. I feel equipped to manage my ongoing recovery, and know that the team are just a phone call away if I require further assistance.Thank you for being such an important part in my recovery!

Unprofessional and disorganised service - I arrived at a mid afternoon appointment only to find the office closed and had to wait outside in the rain on crutches because the receptionist and physio had apparently been informed by the previous day's receptionist that my appointment was half an hour later, despite the fact that I had an appointment card and text message clearly outlining that I had arrived at the correct time. I then attempted to make another appointment and was offered an available time, only to be subsequently advised that it needed to be moved forward by an hour because the physio doesn't like gaps" in her schedule

I have been receiving treatment from Kath and her team at Wellers Hill Physiotherapy for over a year and have found them to be excellent. Kath is really positive to work with, has loads of ideas about how to tailor treatment to your particular lifestyle needs (eg I struggle to get to a gym regularly so we have devised a bunch of exercises I can do at home) and is also great at responding to quick questions via email or phone rather than having to wait for the next session. The support staff are very helpful and friendly and I would have no hesitation in recommending this company to anyone looking for physiotherapy.

Very lovely people are working in WH physio. Nice, friendly, and professional receptionist Narella and physiotherapist Kathy who are hard working and aim to provide good treatment and experience for us. I had a really good experience with them.Thank u