Kook Digital Marketing & Web Design

Kook Media built a purpose driven platform for an employee engagement survey. The process took time which was well spent and we now have a product that is user-friendly and is fit-for-purpose.

Kook’s advertising campaigns have almost been TOO effective for our business! We’ve been slammed with website enquiries and phone calls and we can’t keep up. Sometimes have even have to get Kook to pause the ads so we can keep up with the volume. We would definitely recommend Kook if you want to grow your business in a scalable way.

Jamie and John have been a solid support in the SEO Auditing and Recommendations to improve our website’s functionality. I have felt secure in their expertise and explanations by gaining a better understanding of our websites position and requirements. I have also enjoyed the process of continuous improvement.

The work Kook does for us in the digital space has a big impact on our online presence. The team are responsive, professional and knowledgeable. They are always available to answer questions promptly and are happy to share their expertise to ensure we are making sound decisions for our campaigns. We will continue to recommend Kook for the work they do.

It's been a pleasure dealing with Kook and their marketing services. Their agency has lots of capabilities and their team is excellent with their delivery. We'd especially like to thank Jamie, Melissa and Krystal for all they do. Even though kook have no lock-in contracts, we've been very satisfied with their work and recommend you try them.

Kook were extremely patient with our ideas when it came to our new website. Ella was extremely gracious and understanding of our vision and expectations

I’m so pleased with the results I’m getting from Kook. Having been with another agency, I now know what the difference is when you work with a company who can manage all parts of my business. My website, booking systems and digital marketing are now with people who really work to understand what we do, and who are transparent with all the numbers. Can’t recommend Kook enough!

Really happy with the Google Ads work Kook has been doing for me. Sales are up consistently since we engaged them and their communication and transparency is just second-to-none, so easy to deal with. Thanks Mel and the digital marketing team!

I was very disappointed with the outcome and experience I had with Kook. I had initially spoken to the owner and felt they had a good understanding of what we wanted to achieve, there as a couple of small complexities with what we wanted to do but was told that we would be able to have some of what we wanted with no troubles and they would investigate the things that were a little more complex (It was quite a small project to setup some new GA4 with the aim to grow on this).The project ended up taking close to 2 months, during this time i received close to no communication unless I checked in to see how it was progressing (at which point they obviously started manically testing as I would see all the test emails come through). In the end they turned around and said they had spent all the budget investigating why they couldn't do what they initially said they could and if I wanted them to look into it further it would cost more without any guarantee of a result.Coming from the digitial space, I understand things sometimes don't go as planned, but the lack of communication and lack of collaboration to try and get a result we were after was really disappointing.

I have been working with Kook for around four years to develop and maintain the website that I use to support a small educational-resources business that I run from my home. During this time, my experiences with Kook have been invariably positive and they have been an absolute pleasure to work with.Every request that I have made of them has been treated respectfully and addressed professionally. They have provided timely access to a web designer who has taken my original web site (which was developed elsewhere) and transformed it into a product that has enhanced my business presence. I was included in every step of the Kook design process to ensure that the evolving product was fully meeting my needs and expectations and capable of supporting the customer base that has taken me nearly two decades to establish. Their ongoing maintenance support and rapid response to address any issues that have arisen has always been comprehensive and efficient. They have even taken the time to ensure that I have a working knowledge of the complexities of some of the software systems that support my web presence, which has now made it possible for me to address routine issues on my own.After working with – and being disappointed by – other web designers, I would thoroughly recommend Kook to anyone requiring a functional and well-designed web presence, together with the ongoing support to keep it that way.