Crawford's Pharmacy

Crawfords Pharmacy is where you go to see how a pharmacist or a sales expert should treat the public, this place sets the bar higher then I've personally ever seen! They will always have my family's business.

Pharmacist Mark is very rude and unprofessional.He should not be working in a healthcare environment.

I have been a client of Crawfords for a few years & l have to say all of the staff & pharmacists go over & beyond in all aspects & are always able to advise on any medication that you are prescribed. Their service is second to none

The service here is always dodgy. You either get looked up and down, or ignored. Staff always seem aloof and vague. A good advertisement for their home delivery service!

Yes, they are nice enough people, however, don't understand or comply with TGA class 5 & above controlled substance regulations. I could have lost access to my medication because of thier sloppy approach. Put the wrong name on the label which is a federal offence due to what class its under. So the medication didn't match my identification. I could be arrested and charged for that. Carries a minimum 2 years imprisonment as it is an indightable offence. Dont ask for identification to collect same medication which is also a federal offence. Lost my scripts on multiple occasions which is an E-script on thier system that my GP sent to them via usual digital means. Can't or won't supply a full transaction history. Won't listen to me when I tell them thier mistake. Charge well over RRP for medication not covered under PBS. Thats $270 at crawfords and $205 at UFS. Plus UFS give a 10% discount to members. It cost $10 per year. They are a little greedy and cold in that sense. They did however let me split my bill over two fortnight's, but I had to explain that arrangement everytime I went there for probably 8 months before they created an account? So glad I stopped shopping here. I've saved at least $65 per month so I get to eat regularly now. UFS are professional and know the law and will absolutely not break those laws so I'm safe to get my medication again. Honestly question the validity of thier licence to dispense.

Very helpful and lovely Pharmacists and Staff, and a fantastic array of gift ideas at great prices. If they are out of a product, you can usually have it ordered and pick it up the next day. Always reliable.

Friendly and helpful service, I had a long wait but the owner checked in with me to make sure I was being looked after. I did have a complicated prescription and my next visit they made it much quicker and easier for me. Always a busy chemist, I assume because they are very professional and kind to customers.

A very busy little pharmacy. They actually still make some medications; just like the pharmacies many years ago. Because of this I was able to get a medication at a strength not available at other pharmacies in Ballarat, which saved me quite a bit of money and also reduced the number of tablets from 3 x 2mg tabs nightly to 1 x 6mg tab.They also had enough staff working so customers are served almost immediately.Thankyou for that. People who go to pharmacies often aren't well themselves or are collecting something for someone who isn't well, and it can be a challenge when they have to wait quite a while before they've got what they need and can leave.I was pleasantly surprised by the range of products available other than normal pharmacy lines. Beautiful scarves, a section with lovely baby gifts, makeup and skin care products, perfumes, and many other items suitable to give as gifts or purchase for yourself.The staff are most helpful and offer very pleasant customer service. They aren't just standing around talking or filling up shelves with stock.I really was surprised at how busy it was for a Tuesday around 10am.Do yourself a favour and take a look. It has definitely changed since I used to frequent it in the late 1980's. It was a very tiny store then which was always very quiet whenever I would stop in to get a script filled.Well done to the staff at Crawfords.I will definitely be back.