National Storage Kelvin Grove, Brisbane

Hi Renaye, DylanIt was a pleasure working with you. You are a marvellous team providing a wonderful service while keeping a very clean and well maintained facility.Congratulations!Many thanks and best regards,Luisa & George ApostolToronto Ontario

I’ve use storage places most of my life and this would have to be the best one yet! The staff are gorgeous and so friendly and very helpful everything is very clean and tidy, the additional services that this company offer makes my life so much easier! The place is very secure the other additional services they offer is trailer and van hire also any packages or parcels need to come they except and put in your storage also they hold onto spare keys there is an anything they don’t offer!

Very helpful staff and lovely people! They made my move so much easier and less stressful. Great facilities and convenient shop in the office for all sorts of packing supplies. Definitely see myself leasing/purchasing from National Storage again in the future.

Sam and her male colleague who I apologise but forgot his name were so incredibly helpful at the Kelvin grove store. Although I was not able to store there due to only having cash. I wanted the team at national storage to know how incredibly kind and helpful they both were in regards to my situation. Thank you both again so very much

Large range of storage unit sizes, some are humidity controlled as well. Undercover drive through area to easily drop off or pick up your stuff, can be accessed with all size vehicles. Friendly staff who are always helpful and a box shop for all your packing needs.

This facility flooded completely in February 2022. We lost all our belongings $66k worth. Suncorp paid within 3 weeks of claiming. National Storage charged us a separate insurance fee every month and have now claimed after 6 months that flood damage wasn’t covered. Do not store your belongings here is the best advice i can give you.

At the beginning it’s dreadful if you purchase online. Communication was poor. I phoned help as I keep getting emails about insurance but I’ve loaded my insurance policy. Staff tell me National Storage sends it nine times before it stops. I phoned to ask about a lock, told just buy the usual sort. Got to my storage unit- different lock required. Getting out was confusing as a person parked in front of the keypad to put in your unique password to get out (same one you enter to enter the building). Staff on site (ross i think) was pleasant & assisted me best he could. Facility is clean. It’s next to a creek so I don’t think I’d like ground floor.

I had an excellent experience with National Storage and staff are so knowledgeable and caring. I highly recommend them. I wish to thank Erin and Dylan in particular.

The customer service at this storage facility is second to none! Sam the manager at this site is so incredibly helpful. She definitely went above and beyond for us with every query we had and everything we needed. Very appreciate of how great she was and can’t thank her enough! Thanks again Sam!