AQUA Schools Sunbury

We are so pleased with Aqua schools and highly recommend them. We've tried other schools over the last two years however we feel the most comfortable with the standard of teaching here. Chelsea focuses on teaching parents the reasons behind each of her experiences and the benefits to the child's learning. Emma's confidence in the water has grown and her swimming has improved rapidly since starting at Aqua Schools

Congratulations to the staff member for making my 3 year old son cry on his first solo swim lessons because he was too excited and was wriggling on the platform. You truly gave it to him and ensured that you kept going while he was crying and then put a cherry on top by expelling him from the pool and then victoriously walking away.As a follow up to the above situation, the owner of the school personally called me to discuss this situation. This issue was discussed at length and I am confident that this kind of situation will not occur again in the future. It was very regrettable and unfortunate as I have only had positive experiences at this swim school prior to this. I appreciate the owner reaching out to talk about what happened in a calm and reasonable way so all involved can learn and move on from this.

Great teachers, plenty of class times, the kids live going here. Offer some holiday program classes as well here and there

We absolutely love Aqua. We have been going since our little girl was 12 weeks old (she is now 4). We stayed all through lockdowns, a move over an hour away and our little boy joining the Aqua family when he was 12 weeks old this year too. We have since moved on due to kinder commitments for our little girl but we are missing Aqua every single week. We can’t thank them enough for their love and commitment to our babies, they have given them the confidence and best start in the water - instilling the skills needed to keep our kids safe in the water (and put up with our VERY wild mermaid girl).

Fantastic swim school, my children have learnt a lot and the teachers are amazing

Amazing swim school and amazing teachers. My kids love it.

The teachers and classes are great. Unfortunately this school regularly cancels classes last minute, despite their terms and conditions stating they will give you a week’s notice. They will also not refund you (even though you pre-pay for your classes) rather try and push you into other classes at different, inconvenient times. Of course, if you can’t make a class because your child is sick, you still have to pay for it, which is fine. However, they don’t offer the same courtesy to their customers - if Aqua cancel classes on an hour’s notice, which they regularly do. Overall, really poor customer service.