Harvey Norman Warrnambool

We bought a Smeg oven 2 years ago and our internal oven door shattered 12 days ago. We purchased extended warranty and almost 2 weeks later we are still waiting for someone to come and assess then hopefully get to use our (much needed) oven in less than one month after!It took two months to get our coffee machine back. The extended warranty is not worth the trouble and money and we felt ping-ponged between Harvey Norman and everyone else, without a positive outcome!

This afternoon I had a lovely lady called Macarena, in the bedding department, served me. She was a great listener and a tremendous conversationalist. I didn't end up making a purchase but she helped me to narrow down my options, making it a much easier trip than I thought it would be. I was very pleased with the customer service.

Always deal with Kim. Great salesperson, always gives us a fair deal. Plenty of products to choose from. Great store.

Quick service staff was able to answer all questions & was able to get what I wanted cheaper

I recently purchased a Belling oven, however, things went awry when they sent the wrong oven! Thankfully, the warehouse personnel at Harvey Norman Warrnambool were on top of their game as they picked up the error and alerted the sales personnel immediately. Abbey swung into action contacting me straight away. To say I was not happy is an understatement! Abbey did everything in her power to rectify things in a very efficient and professional manner. This young lady deserves a medal for excellent customer service! Within a few days, I received the correct oven. Abbey kept me notified every step of the way. Her manner and professionalism were faultless from the very first phone call to the last. A massive thank you to Abbey and everyone involved in the process. It's greatly appreciated.

Jol from phones and computers have me outstanding service today a pleasure to shop thanks Joel regards Tony

Bought our TV from here, great customer service. Although at times the staff do push you for a sale as more they sell more commission they make.

Purchased our new lounge suite from Adam and team at the Warrnambool store.Excellent service, beautiful product. Prompt, courteous delivery within 48 hours of purchase.The Arizona 2 piece was easy to assemble. So comfortable and looks amazing! Thank you

very helpful great selection of electronics reasonable price for SD card reader for camera.

Friendly, helpful and knowledgeable staff, great range of high quality products and competitive prices