Ryde Hyundai

Do not take your car here. I took my car here for a warranty repair to the engine. They were prompt and initially I was impressed with their service. Within 20 minutes of picking up my ‘repaired’ car the engine overheat light came on. I assumed this was because it was a hot day and continued my drive. The engine light then continuously came on so I called the garage who explained this couldn’t have been their fault because they didn’t touch that part of the car… they had just fitted a new engine so I don’t understand how they didn’t touch the engine part of the car. They then insisted it was my fault and I must’ve ran something over on the road when leaving the garage after picking it up. I returned the car to the garage and was advised this new issue would cost $3000 to repair and they would not accept responsibility. As a woman who knows little about cars I felt helpless and taken advantage of. They did provide me with a great hire car which I was thankful for. I requested that they bring some important files from my broken car that I had left in the boot when delivering the hire car. I explained where these were and reminded them via email and phone on the day of the hire car delivery (I live very far from the garage) and low and behold they of course forgot the files. I would really avoid this garage like the plague!

Went in early in the morning for a test drive. Salesperson was very friendly and carefully explained the bells and whistles of the car and the differences between each trim level.Was just given the keys to have a carefree test drive alone for however long I wanted. Very good place as I've rung a few other dealers who said a 15 minute test drive was all they could do and insisted on having the salesperson come along.

l just rang Ryde Hyundai where my i 20 was originally purchased. I was shocked to be told that due to 'privacy issues' it would cost me $120 and a 2 month wait to assist me in unlocking the code for the CD/Radio.This is absolutely ridiculous and unacceptable.....it's 4 digits!In my 73yrs of driving various brands of motor vehicle, this is the ONLY one which has such an absurd, overprotective privacy rule. RIP.....I WILL NEVER BE PURCHASING A VEHICLE FROM HYUNDAI, NEVER !!

Thanks to Alejandro we had a very pleasant and informative introduction to our new car. Thanks to his excellent and patient training, I was able to drive the vehicle away with confidence.

A big thank you to Alejandro from Ryde Hyundai for being an absolute professional in delivering outstanding customer service. No request or question was too much, Alejandro responded in an interested and friendly manner. Keep up the great work - no hesitation on my part to refer others to you.Such a breath of fresh air after having visited another Hyundai dealership last week, where the only attention we received was when we were leaving.

Very happy with the customer service provided by Alejandro and the team at Ryde Hyundai. They gave a good price for the new vehicle purchased without any pushy sales tactics. Also kept me updated each step of the way from order to delivery and the vehicle arrived few weeks earlier than expected which was a big plus

If I could give negative stars I would. I would prefer to catch a bus than buy another Hyundai. The most horrible customer service experience I've had with a car. Car has been with them for days, nobody picks up the phone.How on earth are these guys in business, no clue!Buy anything buy a Hyundai, the headaches are not worth it.

Spend $82000 on a car with a usb port that doesn't work.Have taken the car to the ryde Hyundai service centre in Melrose park there three times now and no resolution in sight. They don't pick up the phone (called over 29times today)Nobody calls you back and they still have my car. I will never buy another Hyundai because of this experience and I recommend taking your car to a service centre that respects your business, ie not this one.The staff just don't care and they have a look of disdain on their face when you speak to them. Having come from european car ownership, i really really regret my choice now.

Such a pleasure to deal with Alejandro. From start to finish he was absolutely amazing. We were so happy to give him our business as he went above and beyond. Thanks to the great team here for a smooth process on purchasing our new car

Visited Ryde Hyundai to inspect a used vehicle on the lot. Very welcoming staff and had the pleasure of dealing with Shintaro, not just your average salesman! Very down to earth and straight up bloke, very pleasant gentleman to deal with.Thanks again Shin.