Veterinary Specialist Services

No pet owner ever wants to find themselves needing the services of a specialist veterinarian, however when you find yourself in that unfortunate circumstance, you can't do better than VSS. We have required their services for both of our Golden Retrievers.In 2020 it was for our old girl, Milli, who was diagnosed with sarcoma. The Oncology team were professional, empathetic and supportive. They discussed all of the different treatment options and expected outcomes without trying to persuade a decision. They answered all our questions and ultimately supported our decision.Most recently, we have required the expertise of Dr Peter Delisser for a repair of the cruciate ligament in our Lucy. We were referred from our general vet when their mobile specialist wasn't able to operate until August 8th - which was way too far away to even consider. We got a next day appointment at VSS and just in case, I fasted her - and lucky I did as she was operated on same day!Dr Delisser was super thorough at explaining the TPLO procedure including the risks, expected outcomes, recovery and rehabilitation process and follow up care. He treated Lucy with love and compassion which made us feel at ease knowing she would be in good hands. VSS sent a text message when the procedure was commenced and Dr Delisser called at completion to update us.On discharge, Dr Delisser went through the discharge notes which included intraoperative images, before/after xrays and even QR codes to videos for post-operative care. I was very pleasantly surprised to learn that, just like in humans, they use nerve blocks and can provide Fentanyl patches for analgesia. I'm not sure what else I was expecting but it was lovely to know that pain management was a priority after such an invasive procedure. The reception staff were even able to process our Medibank claim for us in clinic which meant we only had to pay the out of pocket expense, not the full fee and then claim. We are so grateful to the VSS team for their care of Lucy so far and feel confident that she has been given the best chance of making a full recovery.Thank you to the whole team for all your love and care. I couldn't see it in the discharge notes but I'm sure lots of pats and belly rubs were a post-op order ;)

brought my cat for a injury on the 9/05/2023. the practice was clean and all staff i encountered were all nice and welcoming. Dr Bec performed the procedure and my cat was very comfortable with her

We are so grateful for the help we received from VSS, couldn’t be happier with their professionalism and care for our special little guy - Ruben.Thank you for getting him home to us.

I visited your clinic with Brandy last Friday to see Dr Vicki. What can I say?Both me and Brandy had an amazing experience. Starting from the reception staff that were so accommodating, friendly and professional. Nothing was too much for them.Dr Vicki is a great asset to your company. She is treating our pets as her own. She was so gentle with our old Brandy it was beautiful to watch. Very knowledgeable, warm personality and made our visit very enjoyable and put my mind at ease.

We recently took our puppy in to VSS Jindalee (after referral from our general vet) and saw Dr Bec about dental issues. Very impressed with her level of service. She took her time to explain options on procedures, price and long term outlook. Would highly recommend.

I took my furbaby to the eye specialist, Vicki. She was friendly, caring, open and honest. Eye surgery would have cost a lot, but she determined my baby had dementia and surgery was not necessary. That is the honesty I like. She gave me some tips and I would recommend any pet/furbaby who may have eye problems to see Vicki.

This hospital was able to provide care to our French Bulldog straight away. Far more advanced than the general vet.Reasonable with prices and able to provide payment plans, if needed.Thankfully we had some savings put away for emergency situations like this.Keep up the good work.

The team at VSS Jindalee took amazing care of our bulldog Percy for his surgery to address obstructive airways. Dr Moses and the team of vet nurses were so loving towards our boy, they gave us lots of updates over the phone (after assessment/before surgery, after surgery, after moving out of recovery, and then again at the end of the day) and were more than happy to chat with us over the phone several times about our concerns when our boy was lethargic and nauseous when he came home. They even sent us this photo of Percy on the evening of his surgery, which was so considerate. We couldn't be happier with the expertise and service, knowing Percy was in great hands, and are so grateful to the team for improving our boy's quality of life. I would 100% recommend this team for excellent care of your fur-baby if they do need specialist veterinary care.

Words can't express how grateful I am to Dr Sophie for treating my cat, Cat Cat". I took my cat to Jindalee VSS for a second opinion as I wasn't satisfied with a previous vet's response "just put him down". Dr Sophie's compassion toward my cat and I