Alan Mance Motors - Melton

A huge thank you to Tayla from Alan Mance Melton for her help to buy our new monster truck, Nissan Warrior. She was professional, friendly and always helpful.Thank you Tayla!

Dreu bent over backwards and made sure we received a premium experience. He helped ensure our new Xtrail was delivered on time and with support. Dealing with the team at Alan Mance was also a delight.The transparency and honesty was appreciated. Would highly recommend Dreu and Alan Mance Nissan.

Absolute Great Services Friendly staff Thank you Alan Mance team

Despite leaving a bad review last time, and reportedly getting a text from management telling me they would fix everything not a thing had been done. Bad bad service

Very inexperiencedI actually feel sorry for the people that actually go here and pay money for nothing when it wasn't the problem. I'm surprised they haven't said to people you're car doesn't work because you have flat tyres and starter motors cause fuse outage.Highly not recommended

Very poor customer service that don't return calls. Bought a brand new car from them and after picking up haven't heard a thing from them, no follow up call nothing. They simply don't care.

Purchased a brand new LDV T60 Max mega tub off Robin. Thankfully the car has been great.Robin was inexperienced and I was super patient & understanding as I know everyone starts out the way. Robin stated that I would have the vehicle in 3 weeks as it was already at the docks, the vehicle took 7 weeks which again I was patient and understanding with.After signing the contract Robin was a nightmare to deal with. I asked five times for a service schedule and some pricing on servicing, Robin never got back to me and I ended up having to go into Sunbury LDV to get my hands on this information.The thing that topped it off was Robin gave me his word that he would include Mats for the car & a tank of fuel. Robin was on holidays when the car was picked up and I had to deal with his boss Steve. Steve told me the mats and fuel were not included but if Robin gave you his word he would include them. He called Robin and Robin denied the fact that he had told me mats and fuel were included. Steve wouldn't include the Mats & came across extremely rude.I have never had such an awful experience purchasing a car. If I could give them 0 stars I would.

Julie was an absolute pleasure to deal with . Couldn't be happier with our new Outlander .Philip you need to give her a pay rise

Tayla was very supportive and helped me buy my my brand new car I highly recommend speaking with Tayla if you want a new Nissanthank you

I've purchased parts from this store before and they've been all good. This time I purchased a starter motor which I was told was 'brand new and unused'. Take a look at the pictures and what do you think? Do those bolt holes look like they've never had a bolt through them? How about that red paint (probably from a workshop bench) and the scratched black paint?