Master Piano Institute

I have looked for stability for my child piano lessons for years. Master Piano Institute is the only school which did not change our teacher periodically and offered us quality piano tuition.

One of the BEST! Some people don’t understand that their child isn’t the best at focusing and can use it to their advantage so the parents choose to talk bad abt the teacher instead… Meanwhile every other customer likes that teacher .. lol. One of the best music schools in Sydney with the nicest teachers ever !

I never thought I was going to like piano lessons so much! I received my first lesson as a gift from my boyfriend. That was the beginning of the story, now I can't stop playing.

It is simply a Chinese owned company run to take your money and apply whatever services to a child. At some point it felt like a form of bully and judgemental. Think twice before joining them.

This school of music is the BEST. The staff are all very friendly and accommodating. They have always gone out of their way to make it easy for me to fit in lessons around my busy schedule; they're more flexible than other schools I've experienced.I've taken group piano lessons and then moved on to private, as well as Cello. While not the absolute cheapest for private lessons, they're real value for money, and worth any little extra that you may have to pay per hour compared with others. As an adult learner, I'm impressed by how highly qualified and generally awsome their teachers are. I've improved more here than anywhere else I've ever tried; lessons are organised, fun and motivating. Additionally, the school makes you feel welcome, offering many activities, concerts, and opportunities to perform. I can also practice on their pianos from time to time, which I really appreciate as I only have a digital piano at present.If you're looking for a great place to learn an instrument, I highly recommend this school.

Our boy has been learning violin there for more than 6 months. One of the violin teacher talked unreasonably hard emotion words. She obviously doesn’t like kids and no patience at all. She took her child in the room to see YouTube with noise during my son learning. Is it fair to say focus problem? Double standard. It is not professional. During last more than 10 sessions, I sat in the room, We respected teacher, even sometimes raise her voice suddenly… last session she abused my son to say (u won’t find a job in the future). How’s horrible teacher like this? That’s why it’s enough to stop see this teacher. We communicated with front desk staff, she is heartless. I learnt piano at least 8 years when I was child. I know what’s the teacher likes. I never met this kind of teacher b4. Wrong teacher wrong match, the receptionist who said is manager one doesn’t care parents feeling…. 8 Aug 222) Sorry once is enough. I really don’t need your explanation to the public here. Your front desk manager ignored me…..I understand running a music business is not easy, but your PR came a bit late. Why did you deleted our previous conversations⋯⋯I was a piano teacher over 5 years before, I know what a music teacher is like, and I respected my previous piano teachers very much.I did not see you in the music room….besides your violin teacher’s daughter, I was the one sitting in the room with the violin teacher and my son over 10 times as I previously mentioned. My son was behaved under my close supervision, there was no disrespect. Why a blink of tired eyes in the late afternoon would deserve loud voice emotional humiliation words from your violin teacher serval times? My 9 years old boy and I were very shocked….I hate to waste my time typing complain message. It is my first time.Running a music business is not only about music.10 Aug 22

The worst piano school that I have ever seen! They will not inform you when they wants to change teachers for your kid! Don't forget to ask for invoice, they never issue any invoice, they will use the course schedule or class record as the invoice when you ask! Already report to ATO! So everyone please make sure what you get is the invoice with ABN on it! Otherwise please report to ATO! I asked for invoice for several times, they just ignore that!

THINK TWICE before you enrol.One violin teacher allowed her daughter watching youtube with noise in the same music room while teaching; at the same time, expecting learner to focus, discouraging learner by judging learner emotionally in front of learner’s parent.Both learner and the parent got scarred for life from the emotional abuse experienced at this school.There to learn. Not to receive overreacting negative words regardless learner’s ability to learn. Respect and equality, not just for money.

Master Piano is the place where they nurture the kids to realise their musical dreams. I always felt my daughter luckiest to study here. All the teachers here are encouraging and passionate about music/instruments. The school also had amazing aural classes as well as popular music salons for performing. Yearly concerts are well organized and it’s the place for the kids to shine. My kids loved the school. Going to master piano is what they are looking forward to do during the weekend. I liked the teachers saying every child will be able to find their musical dreams if we were there to help them. That’s exactly my daughter felt. Thanks for all the help !

Pros: good location, skilled piano teacher & reasonable instruments/facilities. Good for younger students who need consistent lessons/piano exams.Cons: the organisation/school is very inflexible. Focused on $ instead of students. Very quick to keep your money if you aren't able to make the lesson. Disconnect between the teacher and the school/business. Not a good fit for adult piano students.I bought a package of 5 piano lessons (paid all in advance). There were a couple of times it would have been convenient to change a different time or day due to work/personal circumstances. The school advised I'd lose the lesson if I didn't show up instead of trying to organise a different day/time.When I also asked to have one of my piano lessons a month later, they questioned why - I was surprised by this response, as I already paid my lessons in advance so I shouldn't even need to provide a reason. I also made it clear to both the school and the teacher, that I am taking piano lessons for leisure/self improvement, and not for piano exams/music career (with this information, they said yes I am a suitable student). It's clear the school just wanted me to finish the package asap and try to get more money out of me.I've had piano lessons with several teachers/schools in the past and are more than accomodating when work/personal circumstances arise (which is completely normal?!). I understand businesses have their own cancellation policies, however, I paid my lessons in advance and would expect some level of flexibility, especially if I am simply requesting to change/reschedule and not cancel. To change a lesson or time, even with sufficient notice (call in morning when lesson is in evening) and to immediately advise cancellation instead of trying to reschedule, is beyond appalling and only shows they care about taking your money.If it wasn't for the poor/inflexible organisation of the school, I'd most likely still be there having lessons.Recommendation for school:1) make your policies clear for rescheduling lessons. Cancellation and rescheduling are not the same.2) don't advertise yourself as a school for adults unless you'd like more people to complain. Most adults work 40+ hour week and need the flexibility and your school is not flexible. Stick to advertising for children only.