Australia Post - Carnegie Post Shop

Parcel lockers get automatically redirected to the post office. The post office parcel collection is very inconvenient to get to and have difficult hours for anyone that works.

After seeing and reading all the negative reviews about the Post office, I certainly had my reservations. But you cant judge a place until you go in and experience it yourself.All staff we're very friendly and helpful. I had a new staff helping me out but it just takes a little bit of patience and understanding that my request needed a little more time as she was doing it for the first time.For the time i was the other i witness the other staff being helpful and courteous to the other customers.Although there are numerous 1 star. I'm sure that there are 10 others that wouldve of given them 5 stars but just haven't left a review. :)

This post office works to find everything they can do to not give you your parcel. I presented them with a slip and they proceeded to grill me as to why I had the slip in the first place. Fusi.

This review is only for the asian bloke who works there, the most rude post office employee we have ever encountered. So rude! Sarcastic answer on our questions. Not very helpful! Piece of advice stay away from the bloke! You'll just ruin your day

Had a perfectly normal and good and pleasant time posting a mail. The gentleman behind the counter was helpful.

I just want to say that the service here has improved significantly in the last few weeks, super pleasant. I agree with many of the reviews of the Asian guy working at the back and having the worst attitude and making it difficult to get your parcels but since he hasn’t been there the last few times I’ve gone, the experience has improved significantly. I also want to mention a lady at the front who is so lovely I wish I knew her name to thank her for always being so pleasant.

Was there to get assistance regarding my police check like last time cuz I could not apply online. Last time there was a lady who helped me and assisted me very kindly. I cannot expect the same kindness from everyone. But when I said that previously a lady assisted me with my police check and I got the police check one of the men (there were two men) did not believe me at all. He had this look on his face like I’m lying. He said that I could not have obtained a police check previously. That asian guy had the worst attitude. If they didn’t know how to help me they could have just said so. Not give me weired looks like im a crazy black women. I went to the South Yarra Australian Post yeterday and they were very helpful but as it was nearly 5pm I could not get my job done.

I gave 4 stars but withheld one because of my experience today. I have a PO box no but the online stores wont send an item I'm after to a PO. The lady at the counter just wouldn't understand when I kept repeating myself and kept repeating just address it to the PO Box no. When the attendant next to her made a suggestion she baulked mind your own businesses. So I asked someone else who was very helpful. How about trying a bit of understanding

The guy working there this afternoon was really rude and passive aggressive. I was making a return and instead of helping me he was clearly annoyed that I did not know what the process was when clearly this is his job.