rebel Chadstone External

A very large spacious almost warehouse size store with plenty of stock and range of products and brands. Helpful staff. Pleasant and clean. Convenient parking.

Thank you Amy and Emily for helping me with the logistics and purchase of an exercise bike. Although the website said zero stock, calling up and reserving one made my day as the bike is for my Mum whose bike recently broke down. Very glad to get it at a promotional discount too! Thank you also to the dock person who was friendly and helpful. Cheers guys!

Good prices and awesome customer service

For such a large store, they are definitely lacking in staff.During a quiet period, waited 10mins for service with shoes, even after flagging down a staff member who obviously could not multitask.

Has more options than chadstone internal. The customer service is friendly

Much better than internal shop

Recently opened.- Staff, were exceptional!- I was looking for a particular cap, which they only had one left. They were determined to find it, and they did! :)- They also helped me with a wet wipe. Unfortunately, they couldn’t find one, but! Provided me with another solution - a damp cloth! Legends.- Inviting and comfortable environment to be in. - continue this -- Thank guys!

It was a mixed experience.When I visited few weeks back to swap an item the staff was so friendly and helped me in arranging the replacement, I was so impressed.BUT, yesterday I went to return an item per the conversation with customer care adviser (as the product delivered was not a brand new, with original seal is broken and even the 2nd seal with all the items scattered inside the fitbit versa 2 box) instead of listening to me why I was there, they were defending that it's a new one and can't be returned. I had to calm them down and have to explain that I was there to just return and rest was already arranged.Which was a bit of inconvenience.My only advise whatever may the reasons please hear out rather preempting actions.

Not once asked if I needed assistance. (Definitely not a busy time) asked a staff for help finding particular item/s. She turned towards that area, pointed & said over there".. Her facial expression said 'leave me alone' Ok fine no issue would usually over look this everyone can have bad days.At the counter

Josh and the lady serving at the checkout desk today were so helpful. Fantastic customer service! Took their time to help us locate a low stock product. First class service.