The Village 203 Cleveland St, Surry Hills NSW 2016

The Village





379 Reviews




The Village 203 Cleveland St, Surry Hills NSW 2016




About the Business

Home - The Village |

Contacts

Call Us
+61293194031
203 Cleveland St, Surry Hills NSW 2016

Hours

Features

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Identifies as women-owned




Recommended Reviews

Kiran Tator
13.10.2023
The Village
honestly loved this hostel. all the staff i interacted with were very helpful and professional, and the other guests were generally kind and welcoming. our private double room had lockers and a mini fridge which was phenomenal honestly. it’s also very close to public transport stations which was awesome. great place.
Eleanor Harris
25.09.2023
The Village
This place is wonderful! Between the location, rooms, and common areas, I’d rate this as one of the top hostels in Sydney. The staff are also exceptional. Gabriel helped me immensely with local recommendations, and really made me feel welcome! Thanks for a wonderful stay! ❤️
Simon Leischnig
06.08.2023
The Village
Great atmosphere: The inner court, on the left building, is phenomenal and makes connecting with others easy. My 4 bed room was great also with a comfortably-sized shower. Cleanliness was a-ok for a hostel. Staff was very professional and reacted to any disturbances with the corrected measures, to which I attribute the fact that creeps and troublemakers are no issue here. I hope this is kept up. Should not be overdone though as individuals should be allowed in my view to express themselves with only the most critical constraints.So, thanks for a great stay at Paula & the other team members.
Pérola Tavares
30.07.2023
The Village
They saved my nights and gave me the best time in Sydney. Cool and chill place to relax. The people was so nice with me. Open and clean areas, friendly staff (Paula is incredible!!!), daily room cleaning. Many transport options around, the big park front of hostel, bringing more air fresh. Thanks a lot guys. Miss you so much ❤️
Elle Jones
29.07.2023
The Village
The WORST hostel we have ever stayed in.The staff are no where to be found. I’m not even sure the ‘Manager’ Diego is real!After staying here I got Bed Bugs. Clarified by medical professionals.I have contacted reception 4 times, called twice emailed a handful of times and still no response.No one wanted to give me a fresh bed. I had to find a new bed in the hostel with clean bedding to make sure I got no more bites.Would recommend you never stayed here and saved your money on a place to stay and then medication you have to buy!Also so unsociable!
Mateus Vencato
23.07.2023
The Village
I've been staying in a 4 bedroom and it has a great space and the best thing of the room is having a private toilet.The atmosphere of the hostel is amazing, you can really make good friends here and have a good time chilling in the resting areas.I really wish to thanks Paula and Gabriel for their great work and hospitality with me and my friends, they are always ready to help and also very friendly with everybody.
LIO WILL LIO
23.07.2023
The Village
Service is not bad, but not very friendly. The toliets are acceptable. I liked thw hostel, but yes ok i was too noisy and then just kicked me out like that without giving my 110 aud back for next 3 days.They will not tolerate or negotiate with you but also no warning. Something they don t like about you and 2 am in the morning they put you and your stuff outside. So yes, i actually like the place. Next to the park. I got probably naughty, so if you like parties, then it s not a place for you i guess.
Miguel dos santos silva
21.07.2023
The Village
I've been staying at this hostel for about a month now, so I believe It's time to express my honest opinion about it.Overall I think the facilities are a bit worn out, kitchen utensils are old and the knives are not sharp making it hard to cut anything, lightning in the garden is lacking, especially in the ping pong table, which I enjoy playing daily.I've been to a few rooms so from my perspective they're pretty well maintained, the cleaning staff is very professional and friendly!They have free pancakes and barbecue once a week, which is a very good opportunity to socialize.Overall a decent hostel for the price and very well located, would've given 3-4 stars however I must give a special shout out to 2 of the receptionists, Paula and Gabriel, they have been absolute gems! Both of them sorted every little inconvenience I and my roommates have had so far. I perceive both as very professional and friendly individuals, always keeping high standards when it comes to customer service and going out of their way to make sure all the guests are happy!That being said, if you come to Sydney, definitely give this hostel a go, you won't regret it!
Matheus Caetano
20.07.2023
The Village
I recently stayed at the village and had few issues with its infrastructure, but these were more than made up for by the exceptional customer service provided by Paula and Gabriel.Firstly, the kitchen was not well-equipped, with a lack of tables and cooking utensils which made it challenging to prepare meals. This was particularly frustrating during peak times when the kitchen was crowded. The pingpong table, which was located outside under a roof, was also problematic, as it didn't have any lights, making it impossible to play after dark. Furthermore, when it rained, water dripped through the roof, making the common area unusable during wet weather.Despite these issues, Paula and Gabriel, were incredible. They were warm, friendly, and went above and beyond to make sure that my stay was enjoyable. They provided me with plenty of information about the hostel and the surrounding area, and were always on hand to answer any questions I had. Their exceptional customer service really made me feel welcome and at home.
Timothy Torres
11.07.2023
The Village
Great hostel! We even had a shower and toilet in our 12 person dorm.Too expensive, in my opinion, although I am new in town. I shouldn't be paying $38/night or $266/week to live in a room with other ppl. Plenty of rooms in share houses in town for same price.Great kitchen. And the whole hostel is clean and well organized.Amazing staff. Shout out to Janet who is super nice, hard working, and always happy to talk about rugby ❤️. Vinaka Janet! Also thank you to the lovely Kay at reception, who always had time for my questions and shameless compliments. Last but not least, Paula was a true gem who never sleeps it seems as she is always working and happy to help you with anything you might want.The staff would be the reason for my return. They truly make the experience.

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203 Cleveland St, Surry Hills NSW 2016
The Village