Jewellery International

Joanne and Tali have always been very knowledgeable, extremely good value and a pleasure to deal with.I've bought birthday gifts many times over when they had a store at Eastland and was sad to see them downsize and close.Could not recommend them higher!Shane & Robyn Windley.

Extremely poor customer service. Very disappointed after my partner said he recieved lovely service just one day prior. The employee was extremely rude and unhelpful. It's a wonder the business hasn't been ran into the ground. Neither of us will be shopping there ever again.

Is there an option to leave no stars? Giving one would be far too generous, and after reading all the other negative reviews about the poor customer service from this place, I feel compelled to share the experience I just had with this business.Jewellery International is one of the stores at our local shops, as my partner and I are both gold enthusiasts and have a substantial collection between the two of us, we often look in the windows out of curiosity to see if there is anything we would like.Today we spotted a ring that I was very interested in, however I have very small fingers so wasn't sure of sizing and if it would need to be re-sized to fit me. We entered the store, where a woman just stood staring at us (we are both heavily tattooed so are used to stares) she didn't offer to help us in any way nor did she even greet us which immediately put me off as anyone with half a brain knows its customer service 101.My partner asked to see the ring, and then mentioned that we were unsure of sizing etc and asked if we could please have some help.She looked at us with so much contempt like we were seriously inconveniencing her by asking her to do her job, and then flatly says we charge $15 to size you

The best place ever definitely should get 5 stars

Giving this unprofessional business 1 star is generous .. I don’t know how they are still open after all these years. Extremely poor customer service, i would not recommend buying from here. Disgusting.

To the person who wrote the previous review yesterday. It always helps not to be RUDE to the person who is serving you. My mother and I have been shopping at Jewellery International for over 28 years and always found them to be very helpful & nice. Please be mindful about how you upset people with your senseless reviews and how upset you make them feel after you have left the shop!

I found them to be rude and very unhelpful. I felt like I hadInconvenienced then. Wasn't interested in helping me. So went to Saleras and got the service I expected. Oh well, their loss! Glad they're closing.Adios!