Telstra Young

The staff were very helpful and it didn't take long for the transaction to be completed.

Great service, we had an appointment for 11:30 today, arrived a bit early and was given a voucher for a couple of coffees next door.When we came back we were introduced to Jessica, she solved our issues and provided an upgrade to our mobile internet and saved us $10 a month on what we had.Could not be more pleased, great experience with a professional consultant

Why don’t you pick up phone call.

Have always had great service from the friendly, helpful staff, although could do with more staff ....waiting for turn to be attended to is TEDIOUS.

I am so impressed with the service provided by Ali on Tuesday. She was friendly, courteous and extremely efficient. She is a credit to your company and deserves more money! Promote that lady, she's a real asset to you.

I went in this morning, to get a new phone. Jenan was amazing. Although there was an issue he was great. Thanks very much

I recently went to the Young Telstra Shop to buy a mobile phone. Having had no experience with a mobile with Internet capabilities, I explained this to a woman sales assistant. I was shown No phones, no prices of phones were discussed. She was so slick, I left the shop with the dearest phone and a $89 p/month plan which turned out to be $99 p/month, because she put a lot of accessories in front of me which I thought were to be free because then again, no money was discussed. I ended up getting billed for these. I was not shown how to turn on the phone and when I asked her how to use it, she said for $25.00 p/month, I could go back to the shop to be shown how to use it. Less than 24 hours later I went back to the shop to return it and was abused by a male sales person. After over a month of drama, I have finally been able to return the phone to Telstra , cancel the plan and get a mobile phone to suit my needs elsewhere. I would highly recommend ACCC and particularly the Ombudsman for Telecommunications. They were able to sort this out for me. The whole saga was a disgrace. Shame on you Young Telstra Shop.

Have been there a few times. Always great service and helpful.

Good and friendly staff quick service answer all questions