Day Night Chemist Crows Nest

Absolutely atrocious undertrained service, by 1 angry middle aged asian lady, you can't miss her, (for reference sake) I went to pick up an electronic script for urgent antibiotics and the lady first said to me when I walked in what?" I said ahh I didn't say anything... then i proceeded to ask for my script to be filled and she replied " it wasn't even there..." I have just left hospital after weeks of treatment and told her that a specialist doctor HAS sent you the script she spent another 5min talking to someone else completely ignoring me - confused I waited then asked again she annoyingly went to her computer and said it WAS there and tried to blame me for the confusion

Cannot believe the price of my script. I was charged $26.81 for what I've paid $15.50 at other pharmacies (including independents). I try to support independents and small businesses and I understand they need to charge a little more but this is exorbitant and unjustifiable being charged 73% more. When I called to give feedback they said they are a small business and need to make a profit but this is just ripping people off. Will not step foot in that place again.

I have never come across a Pharmacist who is so engaged, has empathy and friendly to talk to. Klement, if I have spelled correctly was phenomenal in recommending management and off the shelf meds and supplements. Great gentleman and motivates me to return to the shop since they have a new owner.

Incredibly rude customer service - particularly from the pharmacist. I should have learnt my lesson before, as each time I’ve had to go in there, I’ve had such a bad experience.

Not much I can say as a positive about this place. Firstly , everything they sell is so overpriced compared to other local pharmacies.My only experience there was to go there and pick up my prescription. I clearly identified myself and paid accordingly but when I got into my car I realised they gave me someone else’s prescription !!Went back in , no apology , no explanation , just shoved my REAL prescription at me , acting like it was somehow my fault. Needless to say , my one and only visit there.

My friend and I bought some prescribed medication from this chemist. Mine was 100% more expensive than its competitor (double the price), and my friend's was about 60% more expensive as well. Even their face masks were expensive. Service was decent but prices are expensive.

After undergoing major surgery, I went to Day Night Chemist in Crows Nest to get my scripts filled for pain relief. I was given the wrong dosage by the pharmacist (only included two tablets in the packet instead of the prescribed 20) but I was charged full price and only realised the mistake the next morning when I went to take the pain relief. When I returned to Day Night to sort out the issue, the same pharmacist was incredibly rude, dismissive and unapologetic for his mistake. Truly awful customer service and a real lack of patient care and I can see why they have so many poor reviews, not to mention they are overpriced. Definitely will not be returning.

Despite other reviews, I find the people who work there friendly and the insta script is really helpful. Really convenient to have a chemist open so late

Rude chemist with an attitude of not giving a care for customer service. Tried to charge me 19$ for a prescription I usually pay 8$ for. When I told him this he basically told me to go there instead then, not even willing to compromise or provide an explanation for the extortion cost.Be careful!! Don't always pay what you're told - do your research or you will be taken for a room.Won't be returning, a lack of customer service is a pet hate of mine

Wish i could give -100 stars, absolutely shocking how the pharmacists conduct themselves from overcharging by margins of at least 70%, questioning customers about scripts that they have no authority to do, telling me that my electronic script did not come through (because she already checked in the morning she said) only after much persistence and another look at the computer to tell me that it is there. If i was not insistent i could have walked away without my urgent medication because the pharmacist was unwilling to properly look. On top of everything they refused to give concession prices even though every pharmacy does so with or without viewing your card, and proceeded to charge $20 for a generic script that costs $10 or less anywhere else. DO NOT SET FOOT IN HERE AND DO NOT SUPPORT THIS BUSINESS.