Barry Plant

I have been renting through Ray White Chelsea for 9 years. They are exceptional in the service they provide particularly Helen and Alison who always look after the property. Even though I am a tenant they treat me so well and it inspires me to make sure I maintain the property to even higher standards. No query is every too much trouble. Thank you for the support over the years. If I was an owner I would highly recommend them to manage my property.

I would like to thank staff at Ray White Chelsea, particularly Sandrena, for their efforts in managing of my rental property they have done for more than 6 years. Their professionalism is always without reproach. They have been efficient in handling my property issues from leasing to managing problems with property maintenance. I always have a prompt feedback to any of my queries. I highly recommend Ray White Chelsea to anyone wishing to rent, buy or sell their property.

We had two properties managed by Melanie Griffiths. It seemed to me the rental provider's interest is of no concern to her and she just did the bare minimum to get through the day. The non-urgent emails such as instructions for lease renewal seemed to end up in a mysterious black hole after I pressed the send button, and almost never got replied until follow up emails were sent by myself a week later. My instruction was misinterpreted, and the notice of rent increase was sent out without my consent, resulting in a potential loss of approx. 5% of my rental income for the next year. Maybe she was overloaded, maybe she had family emergencies, but there was minimal communication from her so I felt I had no idea what was going on most of the time.

Phillip Andrew's is a scam artist and tries to steal your bond when the house is cleaned nicer than when I moved in. Even though it's shown on the rental report that the paint in every room was damaged he is trying to get me to pay for a full repaint. Take videos of the place or avoid these guys totally.

Sandrena has been managing my rental for over 2 years and it has been the best experience ever. She is prompt to manage maintenance & repairs issues, she communicates well and acts promptly. We recently had a change of tenants and that too was handled brilliantly, without fuss and a new tenant was found without any loss of rent! It's such a relief to finally have a good team of people looking after my investment. Thanks again Ray White Chelsea!

My experience with Ray White was awesome. The support and kindness were genuine and l was made to feel like matter and not just another tenant leasing a place. I have been private renting for over 25yrs and not ever has there been such beautiful people at this agency. I hope you will be lucky enough to share and have a great experience one day as my son and myself had and are still having. My only complaint is five stars isn't enough l give Ray White Chelsea ten plus

Landlords : if you want a property manager that does bare minimum and still loses their patience, then this is the agent for you.In particular Carla, had 3 months to provide quotes for a repair. Provided nothing. Advised us that she has called trades but upon speaking to them they all deny ever recieving a call from her. Then agent advisesd tenants that landlords are delaying repairs.All in all, very poor service. Certainly knows how to answer emails but then does little else.

We have been with Ray White Chelea for nearly 15 years. We started off as renters then the Ray White team supported us with the purchase of our first house. Now we have a property portfolio with them which Helen and the team do a fabulous job managing. We have referred our family and friends to them and will continue to do so. We have been dealing with the same staff this whole time and they know what is best for our properties. It's great knowing that if anything happens that Helen and the team will manage any issue quickly and in a cost effective manner. Always friendly and professional. We highly recommend Ray White Chelsea. Keep up the great work team!

I have rented my unit with Ray White now Barry Plant for nearly 20 years.I have had nothing but a pleasant experience with them and communication with Alison has been excellent.She was friendly, professional and always got back to me when I had left a message.I highly recommend Alison and have had nothing but a good experience with Barry Plant Chelsea.

Don't put your property on sale with them. They have no idea.. they have kids without experience in the open houses instead of the main agents who sell" their experience as the main agents in your contract."