Politix - Mt Gravatt Westfield Garden City

I walk in and immediately one of the people there stops what they’re doing and comes to greet me and help me find what I’m looking for. The person, Jacob, was so fun, kind and great to chat to and provided me with excellent help. As a young pre-T trans guy, I feel extremely nervous clothes shopping, particularly in shops typically aimed at males. Jacob did not blink an eye at me, was extremely welcoming and made the experience so much better than I could have ever imagined. They treated me like a completely normal person, called me ‘sir’ and just gave me a really pleasant experience. Jacob also has a great sense of fashion and humour!I’m pretty broke first year uni student so I don’t normally spend this much money on clothes, but after the service and how amazingly they found clothes that fit me properly and to suit the occasion, it was well worth spending that extra bit of money.

Went to exchange a short same price different colour, at first the receipt wasnt an issue (cause new short he wanted me to get was expensier) once i said no, he become very deffensive, sarcastic and rude, when i asked for the manager he refused calling him and when i asked for his name he also refused, he is an arrogant rude young brat i have been buying this label for over 18 years and honestly people like that in your store make me rethink in buying anything from there. The purchase was done on the 23/12/22 and trying to exchange was approximately 3/01/2023. Dont get me wrong old staff there is always great is just this young arrogant $%#@$$

Good clothes. Definitely better quality than some of the other stores.Jacob was very helpful in finding clothes and also when we had to return an item. He seemed very friendly and passionate about his job.

We had a fabulous experience in store over the weekend. Esme, who served us, was knowledgeable, helpful, professional and friendly. She offered to order in sizes if needed, and made the whole experience really positive. Great job - we'll be back!

Amazing experience in store today. Both Esmeralda and Lejla provided exceptional service. Knowledgeable, friendly staff and great quality products. Highly recommend

Went in for my wedding suit and groomsman outfits.Had Beau help us and have to say he was brilliant. Great fashion knowledge and nothing was even slightly a hassle for him. He made the process extremely easy for us who are terrible with shopping.The shop got very busy at one point and he was all over it paying attention to everyone without leaving anyone hanging.That man deserves a pay rise or a promotion because he is a huge asset to Politix.

Greeting potential customers customers with condescension and judgement instead of a simple hello and proceeding to give them unsolicited and rude advice is not how you make sales, it's how you get 1 star reviews. Wish it was possible to go lower.

Find it hard to believe that we are here intending to buy a suit. For 20 minutes, we were standing there, all the shop attendants were busy talking to each other. There were 3 of them but none of them bother to come over and greet us or ask us whether we need any help at all while we are there. Very very disappointed. Guess we just have to take our Money somewhere else.

Needed a new suit for a wedding and was helped by Esmeralda. Had a vague idea of what I wanted and she provided me with great suggestions, I ended up with the perfect suit and was out of there in less then 20 minutes! Will definitely be returning in the future.