Glassons

A girl working (kate or Kaitlyn) was very rude and disrespectful, made customers feel unwelcome.

My girlfriend returned some clothing here, was an easy process, staff were nice.

I don’t usually do reviews but the staff member Frankie deserves this one! I went into Glassons super lost in finding an outfit for an important occasion. The amazing staff member named Frankie went above and beyond to help me out! She got me countless outfits, clothing items and accessories that complimented my style and shape to try on. She then waited for me to try them on and helped with styles and gave honest helpful opinions. The store was super busy but she still prioritised my experience and customer needs! She had such a gorgeous personality and customer service skills that I felt completely comfortable and supported ! I will definitely be returning too Glassons in the future and she is an asset to the Glassons retail chain. Thanks again Frankie !

Staff are very friendly

I don’t normally write reviews but my experience this morning from the girls at Charlestown was amazing! Made me feel super comfortable, asking my name and referring to me personally whilst in the change room and also being super helpful with my continual size exchanges and colour options. Thanks girls x

This has been A store that every-time I walk past makes me want to go in, it’s vibrant, always has good music and is up to date on trends. Unfortunately.. that’s where all the goodness of this store ended for me. from having the attendees look me up an down, scoff at me when I asked about a different colour of the top, to making it very evident they didn’t think I belonged there, my spirt for shopping there is gone. I would love to go back but have been burned.

Store manager mikayka is condescending and rude. Terrible customer service, wouldn’t come here again

Good for youngsters

I don't shop for clothes in centres often but have to say I was so impressed with the staff here today - super helpful, friendly & professional. Worth writing a review for as they were outstanding.