The Bidet Shop - Head Office
142 Reviews
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- Saturday10 AM–2 PM
- SundayClosed
- Monday9 AM–5 PM
About the Business
The Bidet Shop Largest Bidet Store in Australia | Online Bidet Shop | The Bidet Shop, Australia's largest store - electric bidets, smart Japanese toilets, All-in-One bidet & toilet. Bidets online! Buy Now
Contacts
Website
Call Us
+61755917744
Australia Fair Shopping Centre, Shop B001/42 Marine Parade, Southport QLD 4215
Hours
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- Saturday10 AM–2 PM
- SundayClosed
- Monday9 AM–5 PM
Features
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- In-store shopping
- Credit cards
- Debit cards
- Mobile payments
- Wheelchair-accessible lift
- LGBTQ+ friendly
- Delivery
- Transgender safe space
- Repair services
- Cheques
Recommended Reviews
Yellow Apple
21.10.2023
The Bidet Shop - Head Office
They are not good after care service . Customer service is terrible.They don’t want to fix and want to sell new one . 3 year warranty is normal ,even you buy from bunnings ,product has 3year warranty. And much cheaper same quality things. (Bunnings 399$ toilet ＋plumber set up 220$ and it was much cheaper than them)They don’t offer any option if you didn’t ask to them what option if they have ( after broke toilet) . Only they are expert for new toilet sale. Not maintenance or after care service. Not kind .Bidet toilet life time is around 7years around. And not very long.
Elizabeth Rae
12.09.2023
The Bidet Shop - Head Office
GENUINE MANAGER" Mykala. She is bright
Ken Forster
25.08.2023
The Bidet Shop - Head Office
Our bidet failed at the end of the warranty period. I rang them up and arranged for the seat to be repaired. The repair was completed quickly and then returned. The staff were friendly and very helpful with our concerns. We love and missed using our bidet and it definately beats sitting on a cold seat in the morning. Thanks once again Ken Forster.
Jeffrey BRYETT
25.08.2023
The Bidet Shop - Head Office
What can I say I am over the moon with the Bidget seat the quality and after servive is fantastic. The guys at the Bidget Shop on the gold coast are very friendly, very helpful and happy to explan the difference in the seat rhat would be suitable for your toilet. If you are after a Bidget co.e in and see them you will not regret it. Thanks guys for your help and advice
Lisa Kynaston
08.08.2023
The Bidet Shop - Head Office
The worst after sales service I have ever recieved from a company. One of their most expensive Bidets failed after just 2 months use. Staff were rude and not understanding to my circumstances. Could not provide me with information pertaining to my model of bidet. Refused to assist with uninstallation or reinstallation of faulty item. Expected myself or NDIS to pay for replacement costs of their faulty product. Will definitely look for somewhere else in the future.Edit: Their reply to this comment is lies and untrue. They did not send me a replacement until I had returned the bidet and threatened go to fair trading.Edit 2: This company is all lies. First they say the sent a replacement out of goodwill, now saying they say they followed warranty procedure. And no they didn't supply detailed instruction, every instruction they gave me was for the wrong model. Do not trust them.
Baba
06.08.2023
The Bidet Shop - Head Office
Narvin from The Bidet Shop was very helpful in providing information about the different bidet seat models, and the compliance of those models with the Australian plumbing standards. Great value for the products.
Catherine Cao
20.07.2023
The Bidet Shop - Head Office
Thank you Via for such an incredible help, quick response and so caring for the customer, the customer service is amazing.! Highly recommend this product to anyone who are looking for a decent bidet on the market, worthy every penny you spend.
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Australia Fair Shopping Centre, Shop B001/42 Marine Parade, Southport QLD 4215
The Bidet Shop - Head Office