Heartful Minds

The worst service I have ever encountered at a psychology clinic. Be warned, avoid at all costs. Save yourself the hassle and go elsewhere.

The receptionist services here have been the worst I have ever encountered. For a clinic specialising in psychology and mental health you would think the receptionists would be aware of people’s feelings and needs. They did not apologise for the mistakes made on their end, and ended up doubling down. The actual services offered may be good at this clinic, but I wouldn’t know as the treatment I got from their receptionist, Tracey, was abhorrent. Be wary if you do choose this clinic, there are plenty of other clinics where the receptionist service is one thousand times better and this type of neglectful service would be unacceptable.