Kingswim Dingley

Love the teachers and the programs, the administration staff though as so unhelpful!!! The fee schedule is so confusing and we were refused entry to our swimming class because of unpaid fees that the centre manager told us she would look into, she never got back to us and we were turned away again but the next months fees were taken out. So they took money out, but my kids could not go but no communication was given to us either. The girls at the reception are exceptionally rude as well.

Very very hot inside. But the lesson is what the kids needed. They love it there.

It's about time something is done about the state of the pool, changing room and showers.It's a health and structure hazard and disgrace to the community. Sunday afternoon the pool was filthy with particles floating around, dirt at the bottom of the pool. Pictures attached speak for themselves.Stop cutting corners and maintain the place as it should be.

lessons and instructors were great. very friendly staff all around and they do their best to make you and little one feel comfortable with the pace.my only gripe is the monthly membership and how difficult we found it to reschedule a lesson. they only open bookings 6 days at a time i found that very limited spaces are available if at all as classes seemed limited and most classes already booked out weekly by regulars. made it impossible for us to find a replacement class and ended up cancelling membership for the time being for this reason. might resume again when our little one has a steadier schedule to avoid losing money on lessons we cant attend as chances of finding a replacement class seemed too slim.also upon cancelling we had no idea we only had the 1 week to reschedule our missed lesson, staff only brought it to my attention when I was trying to reschedule it.

Love the team at Kingswim in Dingley. They are patient, caring and make the whole learning to swim experience fun for not only the kids , but the parents too. A big shout out to Bec & Jody who are amazing ambassadors of the Kingswim brand and are the reasons we keep coming back every week.

Absolutely fantastic program. My 12 year old has just finished and is way above where we expected her to be. Our 6 year old is coming on leaps and bounds thanks to the superb tuition he receives. The staff at Kingswim Dingley are the best.

Great experience for a first time visit for a baby play session. Greeted and informed by reception staff very well. Instructor was fantastic with babies (and parents). It was a fun and confidence boosting activity.

Warren from Kingswim in Dingley is an exceptional teacher. He has taught both of my daughters since the were 6 months. He’s energetic, passionate and unbelievably patient. What a swim teacher!!!!

On the 27th February 2023, our son (aged 9) was attending his regular swimming lesson at the KingSwim facility located in Dingley Victoria. Our family has been part of KingSwim Dingley for over 10 years now.Upon completion of his lesson (and as usual), our son proceeded to the open showers next to the pool to wash off. During his shower, he tried to adjust the shower head to point downwards onto himself. At this point, the shower head fell off the wall, landed on his left foot and onto his big toe. This caused a significant injury to the area of which the local team responded.The local Dingley staff provided first aid and gave our son Gatorade, due to the massive blood loss experienced from the injury.Our son then required hospital admission, which resulted in three stitches and further treatment for infection to the direct area.We were advised by the local KingSwim team, that the coming lessons our son could not attend were to be credited (we have been charged for all lessons), an incident report would be emailed to us directly and that head office and a safety officer were to contact us.Other than an initial phone call to check on our son, this never happened.We have had to chase them continuously which has resulted in numerous hours on the phone having to explain the situation to various customer service representatives of KingSwim, who continue to advise us that management is busy and that they will contact us.Our current issue is the lack of communication between KingSwim and our family and their refusal to offer us the incident report, due to it being “their IP.”This issue has gone on for weeks with two area managers, an executive manager and customer service reps amongst others being contacted by us, yet nothing in return or the default we cannot share this as it is our IP".Apparently