CPAP Direct Upper Mt Gravatt

Want to get spoken down to with attitude and a condescending tone, go to this store. The karen sitting to the left as you walk in is a bad employee. Lets all agree, we suffer from a breathing issue of some type or another, thats why we use cpap machines! So before she even said good morning to me, she barked at me to put a mask on, I told her I have breathing issues, thats why im here, and im exempt. Plus..... the covid bs is over, pandemic has been declared by government as being over, so it doesnt apply. She rolled her eyes and huffed, I was pretty speechless. She snappily asked my phone number, didn't show my order,snappily asked my name, didn't show up, so I gave her my order number and she responded you made your order at 3am

Excellent customer service from Sunny F at Logan Rd, Brisbane.

Borrowing a machine to test pressure needs. I've been in several times to check results and swop masks. The ladies have been super helpful and patient! Thank you!

Anna has a very good attitude to the customers. Patiently explained to my wife that I was fully appreciated.

The Team are great, both ladies ensure they listen and provide assistance as needed. It is a 50 min drive for me and well worth it for the service.

Recently diagnosed and this is my first machine.Where I had my study done wanted $600 more and only offered me a 7 day mask swap.After doing some research I found these guys alot better price and have a 30 day mask swap.In less than 2 weeks I've had good results and tried multiple masks.Melinda is very understanding and knowledgeable highly recommend!

Would like to give a big thank-you to Nakia White at the Mt Gravatt store. Nakita is no longer at this store, I am editing my review as the new management is not as helpful.

I approached CPAP Direct at Upper Mount Gravatt for advice about buying a new CPAP machine and mask after my doctor informed me that I was suffering from sleep apnoea. The store manager, Melinda, was very helpful and answered all my questions and explained the various options and models from different manufacturers available, without any high pressure to purchase on the spot. After considering all the information I returned the next day and purchased both a ResMed machine and mask. Melinda ensured that the mask I selected fitted me properly and guided me regarding the use and proper maintenance of it and the machine. She also helped me set up an app on my phone to assist in controlling settings and reporting on the CPAP Machine. I have subsequently needed assistance and reassurance regarding several queries and have found her to be very understanding and patient in sorting everything out so that things work best for me. The prices from CPAP Direct were much better than other dealers I checked, and the personal service outstanding. Definitely worth a trip to Upper Mount Gravatt if you are looking for help with anything relating to CPAP.

Brilliant service.. excellent information.. Melinda was top draw.Highly recommend

Melinda was amazing. My husband had previously given up on his CPAP after an unsupportive experience at another provider. Melinda was patient, knowledgeable and so supportive. He had all of his questions answered and walked out with a new machine and a commitment to using it. I highly recommend CPAP Direct.