Sherlock Holmes Sewing Machines

I took my baby Elna to be fixed when she was not well. I received professional service from the people at Hendersons, from start to finish. My machine was fixed with a one day turn-around and I am grateful that they have made it so I can keep sewing. Thank you. Anna Ritchie

My reliable 25 year old Husky had given up after breaking down, and this store, where I purchased it, was the only one that I felt I could rely on to do the job. I received a call from Mr.Henderson shortly after who said the problem could be fixed, gave me a reasonable quote and would be ready for pick up the next day. I was delighted...the same great friendly prompt service was still there. Thanks to all the staff there the machine works like a treat, smoother than it was before. I highly recommend this store.

Hi Joel, we haven’t met but I see that you are a student living in Denver USA, in student housing with your dog, asper your other reviews. We believe the Henderson Sewing Machine Company you have referred to is a large company in Alabama, USA, and not related to us in any way, down under here in Brisbane, Australia. How easy it is to get the wrong IP address, and cause untold damage and tarnish the good reputation of people you don’t know on the other side of the world.

I have been dealing with Hendersons for servicing for over a year now and they have been fantastic! They even took the time to re thread my overlocker without appointment when I was still unsure on how to use my own machine! I have recently bought a janome sewing machine, and couldn't be happier! Joy is a pleasure to deal with. Highly recommend!!

I took my 40+ year old Elna sewing machine to Henderson Sewing Machines at Chermside. The machine had been sitting unused for over 10 years and was not working well when I tried to use it.I was able to park right in front of the shop which was important as I had to ask for help to carry the machine into the shop. I had contact with 3 people who work at the shop and all were very helpful. Joy was very helpful on the phone and in person. They said they would check the machine and call me in 24 hours with a diagnosis and quote. True to their word they gave me the good news next day. It did need quite a bit of work and they assured me it was worth it. Good sewing machines are worth servicing.Deryl was very good at explaining the repairs and telling me I would be really happy with it. I was able to pick it up next day all repaired and ready to be used which I will do over the weekend. I am so glad I found people who provide old fashioned good customer service. It is a rarity these days.I needed help to carry it to the car again which was provided willingly. Deryl takes pride in his work and I also get a 12 month guarantee!. I'm sure I won't need to use the guarantee and it is good to have it. Service people like this are hard to find. I am so glad I found them and I will be happy to recommend them to my family and friends.Judy Williams! Herston.

A first time customer I was extremely happy with the customer service and the quality outcome. I took my sewing machine in for repair and the team there were friendly, courteous and knowledgeable.Happy to recommend them and will certainly being back again when my machines need servicing.

I first came to Henderson Sewing Machines about 3 years ago to have an overlocker and sewing machine service and I was very, very impressed with their service, knowledge and work. My machines had never run better. So when my brother nx400 developed a problem there was only one place to go and that was Henderson's. They fixed and serviced it and are now servicing my daughters machine and we will take another machine down when we pick that up. These people know their job and I would never go any where else and trust me there are closer companies to go too but I trust Henderson's. It great that they ring before they do the work so there are no nasty surprises. Thanks Guys. I think your great!!!

Excellent service and advice. I have just had my aged Singer serviced by Hendersons, and I could not have been happier with the outcome. The service was done quickly, the advice to repair my old machine rather than buy a new one was sound, and the bill was reasonable. Would recommend highly to anyone with an old sewing machine that needs a bit of TLC.

GREAT SERVICE!! GREAT PRICE!!!My Grandmother's sewing machine has been sitting in a box for some years now so I took it to Henderson Sewing Machines and I was pleasantly surprised by the friendly and helpful service I received. I was even more surprised by the price to repair the sewing machine. Great work Hendersons. You are a breath of fresh air!! I will definitely be back!! Thank you so much for all of your help!!

Great Friendly Service. Skilled Technician.Last Saturday 30th July 2016, I took my 1973 ELNA SP Sewing Machine to Henderson's Sewing Centre Chermside to be repaired and serviced.(It had been left in a shocking state from a repairer of commercial sewing machines). When I first took it into Hendersons, Derryl the owner, commented that their technician was highly skilled in his job and my machine would run better than new. Also there was TWELVE MONTHS GUARANTEE ON WORKMANSHIP AT THE SHOP.True to his word, when I collected my machine today, it was running beautifully, so quiet and smooth. I was very happy to be without my Elna for only a few days. This is the first time I have used this company but I would highly recommend trusting any repairs your machine might need to them. They know what they are doing and have over 30 years experience in this field.