rebel Richmond

Great customer service and very knowledgeable staff! Got shoes for the little ones and didn't feel rushed to choose something and get out when being helped with sizing and styles.

Was served by a great young man in shoes. He had great product knowledge and found me exactly what I needed! Unfortunately only giving 3 stars as the young man and the young women at the registers seemed more interested in their conversation at the computer than serving me and I was left waiting there for 2 minutes before they noticed however they chose to finish their conversation before they eventually served me. Disappointing as it ruined what should’ve been a great experience

Great customer service! Good work Rebel Richmond!

Was served by a younger girl and she wasn’t very good at her job.

Went in looking for snorkel gear and found some in different styles and colours, Junior and senior sizes, when taken up to the till was told they were $79.99 as they were senior ones, but all labels (which were very few aswell, because there were lots of blank spaces) in that area were all priced at either $29.99 or $39.99. The snorkel gear I grabbed had the price $39.99 above it. I told the lady the above and said she would grab the manager. I then proceeded to tell the above to said manager who then said it was error and it was the price of $79.99. He proceeded to be condescending when I told him it was the law to give marked price of the item he he told me it wasn’t. When asked why he wouldn’t do it he said “because I said so”I took photos of the sticker prices above the the snorkel gear and upon review noticed that the sticker does say SNR on it at $39.99 as the junior said JNR I can only assume the SNR means senior.Manager did not handle the situation not very at all and I have left feeling quite frustrated as this was their mistake not mine.

good store. will get variety of sports wear at good price

Not really the staffs fault. The Rebel stock system must be extremely fault. Originally went to buy items at Eastland, was told the Items were in stock at Richmond. Got to Richmond to find no stock. Was told I could buy them online with the possibility of 2 weeks shipping.Went home bought Items off of Amazon prime with a guaranteed next day delivery.

While from outside it may look a bit dated, the staff here are great at service - especially guys at the register and we found things what we needed and more ( some of which we have to come back as noticed things while in store !) . See you again soon!

Really Friendly Staff, Bailey was very helpful with his knowledge

I like this rebel, good range of guys clothes. Big store, lots of stock and staff are helpful. The Adidas range they stock is often stuff I haven't seen elsewhere. Their Under Armour range is pretty cool too.