Chemist Outlet Baulkham Hills

On Mother’s Day of all days an elderly 75 year old got Ganged up on by 2 rude aggressive staff members. A man and a woman with dark hair.She wanted her scripts they said they didn’t have them. No apology but worse they abused her! The man said “ why would you send scripts here?” Yes how dare she give you business! Yes how dare she come to your chemist! Avoid go to Priceline in baulkham hills

Tried ringing and dialling option 1 a few times to be hung up on continuesly , tried dialling option 2 a few times to be hung up on continuesly.....finally got through to option 1 to ask for pricing of a child's vaccination that is not covered by Medicare.to be then told rudely by a women that she wasn't the one to deal with dispensering items and that I would just have to wait until I could be put through to the pharmacist "......then the phone was slammed onto the bench.I waited over 10 minutes ( while hearing background noise ) and gave up as there was obviously no intention to put myself through to anyone.Don't waste your time as I did."

My Aunt has been coming to this store for many years, and I am always impressed by the standard of customer service. I also like that despite being such a large Pharmacy that there is not a high staff turnover - the same wonderful ladies who have been there for many years such as Josie, Ursula and Sue Ellen as well as the kind staff at the prescription area. A few standouts that I must mention; Josie, who is always so warm hearted and sweet. Her product knowledge is so good and she always goes the extra mile to help us.The other person is my Auntie's favourite person there, a young Pharmacist who would be about my age, Preo. He has been there for many years I believe he was a teenager when I remember meeting him first. He always so patient with her questions even when it is so busy there.My only issue with this Pharmacy is that the prescription prices can be a bit steep at times but overall a really great place.

I have had a major surgery and don’t normally have a problem getting my tramadol with the male pharmacist. Only when the female is on. Tells me they can’t dispense. Every single time. No dramas with the older gentlemen the younger female tells me I should have plenty left. Which I do. But it’s a massive inconvenience to keep having to go to a different pharmacy when this girl is on.

I walked out a very satisfied customer.The 2 ladies ar the counter could not have been more helpful.Excellent customer service.Thank youCathy L.

Pharmacy assistant very rudeCame in for something that was pre-organized two weeks ago when I spoke to two different pharmacists who were very helpful.When I arrived onsite I was told I can’t just come in for this and that and “ how do I know that they are willing to take me on for my needs” how rudeThe person saying this was there the week before and heard me speaking to the pharmacist about the matter and has known me for years.I was treated like a piece of dirty “ you can’t just come in and expect us to do this and that “ then said no fax had come from the GP when in fact the pharmacist had it in her hand but by this stage I left as she was completely taking over the conversation and did not allow me to speak at all to the pharmacist !

It used to be a good place to go. However my wife had very bad experience today. She had to let our son wait outside due to the concern of Covid when she waited for the pharmacist to get the medicine ready. There was only a couple of person in front of her. However after a few minutes she was still waiting. She then politely asked if she needs to wait longer as the son is still outside so she can wait outside. However the lady was very mad somehow and replied very rudely with you can go to other place if you don't want to wait

Absolutely fantastic staff. Very happy with the service here. The staff are so friendly and helpful and always greet you with a smile, which I find very surprising given that it is such a huge and busy Pharmacy. They always too treat my elderly Dad with the utmost respect and he is always tremendously chuffed when the girls make a fuss of him. I would recommend this Chemist to everyone.

Excellent customer service. Very friendly and helpful staff.