ORO Design

Stay away from Oro, most importantly away from Sophia! Unprofessional, erratic and completely untrustworthy! Clearly does not value the business or clients needs and when we expressed our dissatisfaction, she become very aggressive. Her behaviour and work ethics are unacceptable, an abomination to the industry.

We were very much looking forward to meeting Sophia to discuss our plans.However, we were very disappointed with the lack of professionalism that was shown.Our initial appointment was cancelled at the last minute due to an emergency. Fair enough. But our second appointment resulted in a complete no-show. We called the office to enquire and were told that they would immediately find out what was happening. A day later and we are still waiting for a response.Needless to say, we won't be going any further.

We were referred ORO design by Westfield and the moment I met with Sophia I knew everything will be ok. Her team was very dedicated to the whole process from design to approvals to Fitout.My store is not just look beautiful but also business is going really well. Sophia was not just a designer, we shared a lot of ideas beyond the design such as business direction and marketing perspectives as well. I completely trusted her and ORO team throughout the process and they made it everything so smooth and easy.Thank you Sophia and ORO team, I will definitely come back to you for our next store!

We really proud of work with Oro Design. Team provided expert and professional advice to the clients and they have an extensive understanding of stylish design.Their design had made the shop stand out in the area and always makes customer satisfied.We highly recommend Oro Design and their Team. :)- SHOW TILE

Sophia,Erin,Stephanie & their team completed a new fit out for our brand new store Eadie's Organic Wholefoods Market in Woolooware NSW.The whole process was perfectly handled from start to finish and would recommend them to anyone! Sophia and her team went above and beyond with every detail. We receive comments every day from our customers how amazing our store is!! Thanks Sophia and Team look forward to working with you on our next store!!!

Sophia and her team were amazing! So professional, kind and knowledgeable. They lostened to our needs and assisted throughout the process delivering excellent outcomes, highly recommended!!!

If the work is not good enough, it can be improved and negotiated. If a company is irresponsibible or dishonest, there is nothing I can do to improve. Just make complaints and ask for help from the society and government. It is a very irresponsible design company. They have many methods to ask you to pay money for various service(some of them you actually do not need), but they won't take any responsibility or help you when you get in troubles. I have paid off all the design fee(remember don't do this) and paid service fee of CDC as they required, but they did not finish their work and gave me a design which does not fulfill my requirements of the budget and of the business. I sent the essential requirement of the budget at the beginning before we signed the contract and ORO said yes we would make the design to suit your budget. It is a restaurant. ORO even did not consider the mechanical exhaust. ORO did not ask me to do the mechanical design at all. It does not only beyond my burget to a large extend, but also ignore the important documents relating to mechanical exhaust system. Sophia said she did not want to make changes of the design before I found a builder who can finish the fit out within my budget in according to this design. It was very irresponsible to say these words. When you paid off, they would show another face to you, the real one. I have to change to another shop because of the mechanical system issue and they ask me to pay extra fees for the change and took no responsibility for these errors. Now, I have made a professional design which is suit to my budget and my business, but the design fee is more than a half cheaper than ORO’. Don't pay more than $10,000 to a beautiful picture. Sophia did not answer my email and phone when I claimed the refund of the design. She even asked police to let me out when I dropped in her office with my one year old baby!! I never thought she could do such a bad thing. It was very rude and unacceptable to any customer. She earned money from me and made a lot of errors of her work, reject to refund, did not response the complaints, asked police to let me out and asked lawyer to give me notice to delete this comment. These what she had done to me!

Thanks Sophia and Erin for the awesome design of our new gym!! I visited the office serval times and always felt welcome and relaxed. The whole process was smooth sailing.I really appreciate that you guys were happy to go the extra miles without any hint of annoyance.Love the design and can't wait to see our gym in real life soon!!I have no hesitation to suggest these guys for any interior design service.Happy New Year Oro team.

We engaged ORO as our new office designer recently. Sophia & her team worked with us and advised on every single step from initial design concepts, 3D layout, materials, builder selection, furniture to decorative wall painting advice. They listened to our needs and made the whole process simple & efficient. Thank you Sophia & your team at ORO for delivering us such a professional & beautiful office! Looking forward to work with you for our next office!