Tradelink Woolloongabba Showroom + Trade

Had the best experience here today after visiting 4 previous trade links who weren’t really interested in helping us with the NERO tap-ware brand.I’m a visual person and I wanted to feel the quality before giving our builder the go ahead. Nero don’t display a lot of their items in stores which was disappointing however Rosalie from trade link in woolloongabba went above and beyond for us. The only place that had a variety of NERO available to look at and feel and actually went the extra mile to sit down with us and go over the huge Nero manual book and on the computer so we could get codes for all the items we needed.Totally recommend and would definitely come back again

Holly deserves 10 stars!!!I can't rate Holly (Tradelink Woolongabba's new in-house interior designer) and this Tradelink Showroom highly enough.I went in looking for a bath, some basins/sinks and toilet suites, totally forgetting about all the other bits and pieces I needed.Holly was super helpful, gently prompting me about the other bathroom and kitchen accessories I might require for our renovation. It was in these finer details that Holly was most amazing. There are so many ranges and finishes to choose from, it could easily become overwhelming however, Holly quickly asked about the style of the house and my quality preferences and then narrowed down our selections to within 2 brands and 1-2 ranges within those brands.I was actually dreading doing tap selections but Holly made this whole experience so easy and enjoyable. Holly also saved me multiple return trips as I eventually remembered all the things I would not have thought of during that first visit.Holly has since gone above and beyond, quickly providing spec sheets for our plumber and cabinet maker. On a subsequent showroom visit, to place orders on previous selections, Holly even used her expertise in tiles (from her previous position with National tiles) to quickly reassure me in my tile selections.Nothing has been too much trouble.Holly is a hidden gem! At the moment the Woolongabba Showroom is relatively quiet but when word gets out about how amazing Holly is, this showroom will be very, very, busy. My recommendation is if you want the best customer service experience imaginable, go and see Holly today.Connor, Ryan and the rest of the team in the trade centre have also been really helpful with the trade items I have since needed.A sincere thank you to Holly and the entire Tradelink Woolongabba team!PS Woolongabba is not my closest Tradelink store, I happened in there on my first visit as I was in the area, however, now, I gladly drive from Bardon, and wouldn't consider going to any other Showroom.SonyaBardon QLD

Great helpful staff.. and always all about customer serviceNow assisted by the best manager in the business at this branchWell done Tradelink look after David

Angela, the new in-house interior design manager at Tradelink Woolloongabba is so knowledgeable and helpful. And the advice is free! The store has a large range of bathroom brands and fixtures to look at in a bricks and mortar store. It is important to see a wide range of brands and touch the products. You can do that here. But most important is the need I had for advice. Angela really made the experience easy. New bathrooms need a lot of complex interrelated decisions and Angela reminds you about all the angles you need to consider. Plus she helps you get the best prices. It was lovely to deal with someone so experienced and patient. This Tradelink Showroom is well-stocked and beautifully managed by Angela. Highly recommended!

Wow - amazing customer service. David literally went the extra mile - he swung by another store in his own time, on his way to work, to pick up a couple of robe hooks for me as they were out of stock at his store. Couldn't ask for more.

Great customer service on a warranty claim. Great communication and time frame.

Holly did a wonderful job helping me with selections, such a great showroom and staff :)

Don’t bother going there! The woman who worked there was a poor excuse as a sales rep. Her product knowledge was zero and her attitude was appalling. Terrible customer service over all. We wish we didn’t ever go in there.

Great range and service from Holly