Oz Wagtails Pty Ltd

If your looking for dog grooming this is not a place to go they don’t have any grooming experience or if your already use them you should find another grooming and you will see the difference !?!

Gabbi went above and beyond with my standard poodle's groom last week. She was very patient with my husband and I as we were trying to describe the modified German clip that we wanted and researched more about the clip.

Disappointed with their grooming service. Have been going there for the past 10 months. My cavoodle came home with red patches in his both ears (last time they told us to take to the vet) noticed again after this groom. Can’t imagine how rough they are in close doors with your love one. Secondly, he was smelly. I thought it was some treat they gave him, but instead he had poo on him. ( I don’t how it got there, you will expect that you pay $115, you expected to get quality in return, i had to wash him again to get the smell off. Noticed his was shaved in patches in certain part of his body and his ears hair was cut extremely short, where we gave them specific instruction to keep it long. The response received when I collected him was due to knots on his hair and they need to cut it. These knots can be easily brushed out. I do it all the time but cause I know he was getting groom, I will leave it with the professional. I was so so wrong, they just went and shave it and cut it. Seriously, I don’t mind paying for the service but please deliver. Absolutely not professional with the groom part of the business. No more returning, for sure.

The people here just really seem to care about the dogs. It’s the best place I’ve had my girl at. She’s always SUPER keen to go. They take great care of the dogs and the place is always spotless or being cleaned. Loved the beach trips the done. It’s just been amazing. Wish I found them sooner!

I have taken my dog ( a Cavoodle ) for grooming to Oz Wagtails on 30th of Nov and when I picked him up, they asked me to pay before I got my dog and said we suggest to take the dog to a vet as there is a cut to his leg which may require stiches!! I was shocked and took my dog to a Vet immediately where he had to get some stiches under anesthetic, he had to wear a cone for two weeks. When I approached Wagtails to compensate for my vet fees ( close to $1000.00), they started saying your dog had ear infection, matted hair and they should report me to RSPCA for neglecting my dog and the only reason they haven't done it is because it is close to Christmas and end of year and they have suffered two years of covid!!!! I will never take my dog near this place as these people are not professional even to admit their mistake or apologize for the injury THEY" have caused my dog

I took my dog to this place to get her hair cut. I told them to absolutely under no circumstances to cut her outer ear hair and tail hair. When i went to pick her up they told me to pay first. When i got my dog they had cut every single bit of her hair even the parts where i told them not to. They cut all of her hair without my consent. The way they made it look is like how any beginner would do. They messed her hair up and shaved it all. They took $85 from me. Even i could shave her hair but i took her somewhere where I thought was good to make her look cute. This is the worst grooming company. I don’t know why they bother to have a business if they are so bad at it.

Fabulous training, particularly for dog sports. Tab is a wealth of knowledge!

Every time I go to this dog groomer I am greeted by the same friendly response. The staff are amazing and genuinely love dogs. My dog whinges and is nervous around new environments. The affection they display towards her settles her down almost immediately. Most importantly she comes out looking beautiful. As a Shitzu Maltese it's really important her eyes are groomed well. They do a fabulous job and they are really reasonably priced too. It's taken us 5.5 years to find a groomer this good. we will not be changing again.

BEYOND PUPPY CLASS was good. Dakoda was wonderful and always very helpful with both classes, as you can see Ruby-Rose had a Ball. Dakoda was patient and helpful.