Express Glass

We used Express Glass for a shop window fitting and they were absolutely wonderful.... helped out in a tricky situation, there at 7am the next day to fix our problem. Incredible service - strongly recommended!!

After six weeks, still waiting for the window to be fixed, not happy

I'm a building mgr for a residential apartment building with 115 apartments. One of our external windows on level 3 was shattered and needed to be 'made safe' urgently.After ringing 4 other glaziers who said they wouldn't do the work without being paid up front first, Express Glass said they were happy to respond via a work order payment (which is how an Owners Corp in these types of buildings operate).Before I'd even hung up the phone, they had organised for their glazier to come out and view the window in question and to see how best to handle this situation. Once here, he was able to see what was needed and went straight into 'I need this and I need that' when he was talking on his phone back to the office. The next morning, all the equipment was here and bang! The shattered glass window was 'made safe' just like that.I was more than impressed and pleased at just how efficient and fast these guys were. But I guess when the public's life is potentially jeopadised by possible falling glass from a height, you don't really want to be mucking around.So this is stage one complete.I'll review Express Glass again once stage two is completed which should be the simple replacement of the shattered glass window itself.Stay tuned for this continued story...

Called the number listed here and was connected to a Sydney call centre. They tried to transfer me to the Melbourne office. They said the number was busy so they took my name and number and message. That was 2 days ago. Still waiting.

Express Glass did everything exactly as they promised - punctual, polite and great value.

Extremely quick response time. Trent and Joey did an excellent job and were very professional. Thanks, Scott.

Poor service. Installed the wrong size glass and the wrong type of glass and then tried to hide the fact by making the glass not move around by installing spacers . Only when i raised that the install was poor did they confirm it was the wrong glass. Told that glass type could no longer be purchased even though i found a replacement for them. Not professional and not great customer service. I could not recommend them for others to use. This is my honest experience.

Make sure the price be correct better have invoice first before you decide let them come.

Well priced & freindly service

So far, experience has been extremely positive.Craig from express glass did an assessment on our broken shower and was punctual, friendly and extremely helpful.