Shell Coles Express Reservoir

They wouldn't let me use the bathroom before I bought a drink because I didn't have a car. They let the gentleman with a car go to the bathroom when I left but not a young woman who was literally crying because she needed to use the bathroom. This isn't the first time tho... I went past this store about 6months ago on the way home because I needed to use the bathroom and they also refused to let me use the bathroom so an older lady got the key for me. If you dont buy fuel they won't let you use the bathroom even if you buy something else from the store. I had to walk all the way to McDonald's to use the bathrooms there today and have been getting cramps since. I really hope you guys get some karma. That was really rude.

Most the Lady's are absolutely Lovely,with the exception of one,you need to pick your days with that one. And every encounter I have with the older Grey haired gentleman (Glasses)...Rude!Rude!Rude!! Never a smile,Hello/Goodbye/Thankyou. Its like I've put him out of his way to do his job!!

Beware, I send my son and daughter to Coles shell to buy 1 loaf of bread,1 solo and 1 sprite. I gave my son $10 he came home with no bchange and no receipt. I went to the shop and check the prices. Bread $2 solo $2.5 sprite $3. I confronted Len and 6ask him why he charge my son $10 said he can't do that. He could always check the camera and it will definitely show that he over charge my son. Very dissapointed.

The staff are really lovely, like family members, which speaks if how often I shop here. There is a problem I have found, the other customers. I was making a 'long black' coffee and had a person come into my peripheral vision, staring at me. Person then moved to my other side, still looking dead straight at me. so I quickly looked up and gave explaination that it was taking a while to pour being a long black. Then I was laid into verbally abused, accusing me of being racist, as she classed herself as 'black'.

Strange fair haired guy working there . Dosent like receving cash payment . Freaks out when he see's you paying in cash . He's excited about a cashless society. He's customer service is poor.He should keep his opinion to him self .

The credit card machine not working very well if you dont have card or cash better you live close enough and someone can bring you money.

Nothing good in there, should get rid of this shop

0830 coffee stop,$2,50 for Lrg strong cappa. Fkn deadly

The ladies who work here are absolutely fantastic. Ladies you make may morning coffee buying a pleasure Cheers!

Great servo. Very handy. Staff are great. Good variety of stock items.