STRAND Greenway

Got nilly every bag there including guess

Absolutely fantastic manager, couldnt recommend more!

So I went in to Tuggeranong today, a Saturday needing a new wallet and handbag due to water damage. Anyhow I arrived and the roller doors were down, I initially thought a bathroom break....but the sign that said be back at 3:30pm and it was 2:55pm.....I used to work retail so I get the need to use the bathroom.....but really 35min? can't be sure how long it was already closed at that point, but I'm going to guess 45-60min total and I didn't have the time to wait when I had nothing else I needed to do. I tried to take a photo with my watch showing the time, but the focus was not great.Perhaps rethink your strategies for staffing levels and cover for breaks, it's left that I won't bother in the future vibe. Perhaps this wasn't even authorised and management have found out the hard way they lost business, it wouldn't just be me.

Good quality products and prices $$ recommended

The manager is so rude with customer if they go for warranty claim.

Don't complain about not making money when you can't even bother to open! This is a Friday at 430pm on a late night shopping night

I had a problem with a lock and the sales representative went out of her way to assist me. Much appreciated!

Produits de qualité.

simply saying THANK YOU to the Lady at Strandbags Greenway counter this morning …

Tuggeranong south point shopping centre: I went in to the Tuggeranong shop to do a refund of an item I bought a few days ago at a different location. The skinny pink haired worker (some kind of manager?) behind the counter was on her phone when I entered the store and was rude,not helpful and ignoring me while talking on her phone in what sounded like a personal non work matter. She didn't acknowledge me at all and when I waited at the front to be served still no acknowledgement and she turned her back to me while acting busy. A simple 'i'll be a minute' would of been fine but I felt like this girl didn't want to be bothered and have to do something. After waiting 10 minutes in the store before she got of the phone call I looked at almost every item in store. She approached me trying to sell me stuff that I was just looking at bored and then proceeded to tell her that I'd like to get a refund for what I bought. She told me that she could not do the refund in her store because I bought it from another state. This is ridiculous, online and the store I bought it from said I can do a refund in any strandbags store as long as I keep the receipt and tags which I have. It wasn't even used which I mentioned and this pink hair girl claims that I broke the zip because she couldn't open it herself. It wasn't broken at all and she was actually being rough with it. When I said I can open it to show her it's not broken she snatched the item from me when I was going to open it to prove my point. This too was a product that is still mine and I have paid for as she refused my refund. I don't appreciate her behaviour and tone towards me either. She was rude and aggressive from the moment I stepped in shop. I got told to try again and return my purse in the shop I bought it from then if I didn't like the strandbag rules of her store". You've lost my service now and I won't be shopping here ever again."