Sydney Kitchens

We were referred by friends and the recommendation is truly deserved. Steve and team were fantastic throughout the whole process. They nailed our 'modern Hampton' design brief and have given our home a showpiece kitchen that we're so proud of. And amidst all the stress of a major renovation, it was such a relief dealing with a group of guys that were always so punctual and honest and who took so much pride in their workmanship. Cheers Steve!!

From our first brief wander through the Sydney Kitchens showroom in Willoughby we have been impressed by the excellent standard of their product and personnel. After Fred provided invaluable assistance in turning our initial thoughts into a professional plan, Steve, the (relatively new) owner of Sydney Kitchens visited our apartment and undertook a detailed consultation and 'check measure' to ensure that we were satisfied with the design. We were then provided with a Schedule for all the 'trades' and a completion date which were all met. We have been delighted by the day before" communications and the fact that all of the tradesmen understood and complied with the restrictions of working in an apartment building in the middle of the Sydney CBD. Sydney Kitchens 'site team' starting with the CT Demolitions team and progressing through Brendan (plumber)

I had a Sydney Kitchen installed about 20 years ago. The stove was damaged during installation and Sydney Kitchens were not at all helpful in having it replaced.Recently a Lift O Mat part of the kitchen ceased to work and Sydney Kitchens told me it had a life time guarantee. No help from them though in having it replaced. My call was not returned and the manufacturer tells me that without their assistance I have no recourse. Nice kitchen but don't expect service after you have paid your money.

I wouldn't recommend these guys. The up front service is great but all they care about is making the deal, after you've signed it becomes pretty poor.The quality of work is pretty low and scrappy. I wouldn't call the design or execution resolved. For the price Id either go cheaper, Ikea or spend a bit more and get something well done.These guys are all lipstick and mascara.

We had a great experience initially, when we were working through the design with their designer. He had some really helpful suggestions and really seamed to understand the look we were going for. He was going to go away and produce 3Ds for us and price estimates. Then nothing. We chased up and he delayed. We'd have to wait another week. A week later and he's now telling us, they won't be able to deliver until 2 month after when we need it. Very annoying, but we decided we would press on and go through the 3D design and the estimate, while we try to find an alternative the could meet our timeframes. He wasn't expecting that. Turns out no work had been done and they weren't taken new orders at all. What a complete waste of time.

We engaged Sydney Kitchens in January 2016 to design and complete our kitchen. It was an exciting albeit stressful time for us - and we would have had about 5-6 meetings with the designer Lionel Kools from concept stage to completion of the design and sign off on the contract and deposit paid in late May 2016.It was in July 2016 that I received a phone call and a subsequent email from the General Manager (Tom Northcote) of Sydney Kitchens stating that they had terminated the kitchen supply contract and that we would receive a full refund of all deposit monies paid.We were absolutely horrified when we received this news.Tom Northcote also stated to me that from their perspective it was a decision that was not made lightly and indeed this was only the second time that Sydney Kitchens had terminated a contract.They did not provide us with any reasonable explanation whatsoever and while we did receive a refund of our deposit this was not the issue.We had simply wasted five months of meetings and phone calls and we were now back to square one - Sydney Kitchens could not care less.Had we terminated the contract there would have been an instant claim and retention of our monies - but for Sydney Kitchens there was no financial loss.We ultimately found and engaged another kitchen supplier - and only just got our kitchen in a week before Xmas 2016, but about two months ago we also received news about the Sydney Kitchens modus operandi from another independent person.That person also had a contract with Sydney Kitchens and their contract was also terminated. However they pressed a lot harder than us for additional information about the reasons and were told that Sydney Kitchens has cancelled at least 25 contracts to supply kitchens.The cancellation of our contract was not a 'one off' - they have made lives of many other people a simple misery by terminating contracts if it does not fit with their schedules or pricing.We are absolutely disgusted with the operation and handling of the contract we had with Sydney Kitchens - and for that reason I am simply writing this review to warn others to simply stay away from them. They are not worthy to be in business and they treat their customers with contempt.

My parents had 2 kitchens installed also by Sydney Kitchens, which was a good enough recommendation to go by for me to have my kitchen renovated by this company.When I went to the Willoughby showroom I was 'greeted' (inverted commas here) by the rudest Receptionist/salesperson.Previously, I had the Moore Park showroom install my kitchen whom I thought were fantastic, and did a great job, even though the kitchen was quite small.Willoughby could not have been more different - I was made feel like a second-class citizen because they 'couldn't or wouldn't do a kitchen for less than $30,000'. Well, EXCUSE ME - but some of us don't have a big kitchen but doesn't mean that we are less worthy of being a customer!I will NOT be recommending SK Willoughby - hence NO STARS

Worst company to deal with! Steve the owner didn't want to help with hinges cause warranty ended. Could not find hinges anywhere. He Never returned calls he took the hinge and lost it could not get it back of him to search for it 4 months on. Ridiculous after spending $70k on a kitchen. Cupboards don't even hold the weight when you open them. Made so many calls and none returned!

5 stars these guys were amazing! Renovations done on my kitchen recently WOW. My kitchen space was limited (or so I thought), the design these guys came up with I never imagined it could be so big with more room. They listened to my need of hidden storage. looks amazing especially the final touches of led lights. Steve was so helpful from start to finish. He definitely knows his stuff, very impressive I will always be grateful. Highly recommended.

The team at SK were fantastic.They were very professional in how they managed our plans and met our needs. Jared’s plans were spot on with what we were envisaging. The process through to installation with the installation team was smooth. Everything was precise and detailed to an extremely high standard. All of this contributed to an extremely enjoyable Kitchen. Thank you SK. I definitely highly recommend SK to anyone who is looking for the best kitchens Sydney has to offer