H&R Block

If u wanna do ur taxes don’t go to Parkmore H&R block or any H&R black. I do not recommend them to anyone not professional at all

I have used H&R Block in many locations and always found them professional and know exactly what to do if you have a tricky tax return I recommend them to anyone and everyone

I had a good 1st time experience so I decided to go back to them again this year and guess what extremely dissatisfied and disappointed my appointment was meant to be @ 1:30 by 2:30 I called back because no response no call they said they’ll send a urgent message that I’m still waiting by 3:10 I called again because still nothing the lady could not even get a hold of anyone my only day off and I sat there waiting my whole day away with no response and justification for why they left me hanging so not do your tax with parkmore h&r block waste of time wasted my day off thank you for nothing the consultant I booked with was Graham Woolford thanks for wasting my day and please don’t use covid as an excuse that’s just not good enough this was an scheduled appointment so there is no excuse that you could not even notify me as to when and what has happened to my appointment thank you next so the lady made me another appointment with the Dandenong office instead on the same day

Completed a tax return with them and was left waiting for over a month without a refund. I emailed them to ask why there was a delay and the office manger told me they miscalculated my working from home expenses so it was never processed and I had to resign the paperwork before it could go through. No one ever contacted me via email, call, text or voicemail and if it wasn’t for me contacting them who knows if my tax return would ever be processed. Very unprofessional. I will never be coming back

Very friendly and helpful people there. It’s not overly crowded ever, they know exactly what they are doing and if you’ve been before everything is already put into the system before you even begin your appointment. It makes tax returns fast, easy and stress free.I forgot the name of the girl I had recently when doing my returns, however she was extremely friendly and made sure you know exactly what all the different words mean/ what it is for tax purposes.Definitely recommend them if you are under 21 as well as the tax fee is just under $80 (and you get that all back next tax return).The Keysborough one is located inside parkmore shopping centre and can be found down the side when you turn left at Katie’s clothing if walking towards Kmart. It’ll be right at the end before that exit