Crystal Brook Tourist Park

We stayed in an onsite cabin for $149 a night, with our two toy poodles.The cabin was clean and well equipped. The heating worked well, good shower and comfortable bed.The site is well maintained with plenty of staff around. It is close to bus lines and next to beautiful walking tracks - especially good if travelling with dogs.There is a good playground for those travelling with kids.The lovely town of Warrandyte is close by.

I live on the mornington peninsula and we came up to stay here for an 80th bday celebration over the long weekend checking in on Thursday and out on Tuesday. I cannot speak more highly of the customer service we received. The extremely charismatic young man on the reception desk was such an asset to this organisation and exerted himself to give us his time and effort to accommodate all our needs. He went out of his way to come to our cabin after hours and show us how to log in our Netflix and workout the tv system that differed from ours in our cabin at home. The room was lovely and clean and the park is away from all the hustle and bustle of city life we like to avoid. We were able to explore the surrounding sights easily and were even given directions and recommendations. Thank you Brett and Crystal Brook tourist park. I highly recommend you to all. We had a wonderful weekend away and look forward to meeting you again when next we return.

OK park, nice and quiet, amenities were clean but sites are on gravel rock with very awkward sizing. However we had to leave due to a change of plans out of our control, so we did the right thing and let them know we couldn't stay the lastnight that we had already paid for and the response we got from the very rude lady at the front desk when we asked if a refund was possible was not our problem if you choose to leave early so no" I wouldn't recommend this park but unfortunately there aren't many choices in the area. The front garden is the only pretty part in the park and we did have a nice experience with the front desk lady when we first arrived but unfortunately our stay ended with one rude lady but ah well can't win them all."

Staff were incredibly compassionate and kind. Understanding folk that helped me personally during my stay. Weve always loved this park. Kid friendly. Super dog friendly with private fenced play area, and staff are amazing if you have an issues whatsoever. Thank you crystal brook.

Great place to camp while visiting Melbourne. Leafy and well set out. Pool, camp kitchen, games room and jumping pillow. Great walks and bike tracks. Coffee cart every morning. Great cafe, nursery and BMX course across the road.

Helpful and friendly owners lovely well kept facilities and they even have a park fenced to let your dogs off to have a play close to the bus stop to go to the city and you wake up to the sound of beautiful birds not traffic great place

We had a wonderful stay in our caravan in a lovely setting with well kept amenities. At the end of our stay we had difficulty with the retraction of our electric awning. I have to commend Bret for the help he provided us in solving the problem. He spent 2 hours resolving the problem and at all times made us feel comfortable about spending his personal time resolving our issue. Thank you!Allan

I am giving this place a 3 gold star rating solely because of the receptionist Bret who answered the phone. He was very friendly, polite and knowledgeable. He patiently explained everything to me and I even chose to extend my stay due to his nature. However the owner is a rude grumpy woman who refused to book my friends in and I was tempted to give this place a 1 star.Because of her horrid attitude my friends booked elsewhere. This immediately prompted me to shorten my booking at crystal brook and book at the same place as my friends. In doing so I struck the owner who couldn’t care less she lost my booking. I will never book here again.

This is an absolutely fabulous campsite for families. So much for kids to do. Beautiful location.Had a giant jumping pillow surrounded by sand too!Camp kitchen and dining area were great and modern.Bathrooms were nice, but a bit awkward to access. Did have a low kids toilet. Though the sink wasn't low.Price was on the higher end for a powered site at $65 per night for 2 people.Overall I would definitely camp here again if I ever pass that way again.

Excellent pet friendly accommodation. It’s a beautiful place, laid back and has all the extras. Highly recommend and will be returning again. Thankyou Crystal Brook