Telstra The Pines

Staff member Ryan and the assistant store manager Darren have always been fantastic Telstra representatives for me. They solve all my issues in a breeze that other stores would normally not attempt to fix, and always with a smile and willing for a chat. Would recommend these guys for anyone looking for the best Telstra experience you will have!

Outstanding customer service. My special thanks to Kevin who's knowledge solved my problem right away, while other places could not do it. Best Telstra service I have ever encountered.

This store and the staff here are a shining example of how a business should be run. On two recent occasions I have had the pleasure of being looked after by Darren, and again this morning by Jo. Their no fuss, can do attitude is second to none and makes for a pleasurable experience. Thank you so much for your assistance, you have a customer for life..

Kevin has amazing customer service. Highly recommend him and the store.

Great service and easy access to store, short wait on Boxing day was fantastic, staff helpful and knew how to achieve our requests. Thanks .

Very helpful staff. Knowledgeable about Telstra products and services. Customers just need to have a little more patience and understanding.

All I can say is from the time I walked into the store to the time I left I felt heard, supported and had a great outcome.Thank you Ryan, it was worth my while travelling from the Yarra Valley to your store, and I will be back when I update to a new phone.

We found All Staff were very helpful, professional and did not treat 2 oldies as fools, (which I find a lot, lately)!They dealt with questions andGavé the reasonable answers.Very good experience. We did buy what we wanted.

Fantastic! Initially we were warmly greeted by Kevin who thoroughly investigated our perceived internet requirements before tailoring a plan to suit those needs. Andrew and Ryan also offered input. These customer service providers deserve the highest praise for their service, knowledge and pleasant personalities. We were extremely impressed by their helpfulness in explaining the various options for us to consider in upgrading our internet service. Not only did we receive a faster and more convenient plan, it was also cheaper than our old plan. And we feel that ongoing support, should we require it, would be made readily available to us by the staff. We highly recommend the Telstra staff at The Pines, Doncaster, Victoria to solve whatever situation you present them with. A big thank you from Charles and Patrizia.