BankSA Branch Adelaide Office
24 Reviews
- Tuesday9:30 AM–4 PM
- Wednesday9:30 AM–4 PM
- Thursday9:30 AM–4 PM
- Friday9:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9:30 AM–4 PM
About the Business
Backing the growth of South Australia | BankSA | BankSA supports the financial needs of South Australians and SA business. Because when we all back the State, the State grows. Learn more.
Contacts
Website
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Ground Level, 97 King William St, Adelaide SA 5000
Hours
- Tuesday9:30 AM–4 PM
- Wednesday9:30 AM–4 PM
- Thursday9:30 AM–4 PM
- Friday9:30 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9:30 AM–4 PM
Features
- Wheelchair-accessible entrance
Recommended Reviews
Koalafood clan
04.10.2023
BankSA Branch Adelaide Office
Good customer service pending who you get. Branch is very nice & heritage looking
Lindsay Davis
10.09.2023
BankSA Branch Adelaide Office
Just gave up after spending 1hr 15 minutes on hold trying to renew a SMSF term deposit. Transferred twice (Not my area, I can't help).No option to request a callback. Obviously not clear what queue you are in.Antiquated and poor service
Gayle Smith
24.08.2023
BankSA Branch Adelaide Office
SABank ATM took my card on Goodwood Rd CLG. ATM was filthy and after loosing my card screen said cardless transactions only. Spent next 2 hours trying to call you and PCCU to get it resolved only to have to drive into the city to PCCU to do face to face. Not happy! Especially whilst looking after my grandson so I was busy enough with that responsibility! Now 7 day wait for a new card! Seriously!
Unleash Galaxy
15.08.2023
BankSA Branch Adelaide Office
Had a home loan with them and it was on fixed term for 2 years. Once two years finished, it was automatically shifted to much high variable rate, fair enough **BUT** offset account was **NOT** automatically activated and it cost $1500 per month extra interest payment because I have hefty amount in offset account. When I called, the lady said oh you have to call to enable offset account again. Unbelievable that that shift from low fixed rate to very high variable rate is auto but offset facility is not auto enabled. Very very bad tactic by BankSA **ONLY** that cost $1500 per month.
Zeeshan
09.08.2023
BankSA Branch Adelaide Office
Unhelpful staff, my couple of visits on reviewing my home loan interest went for nothing. I was told someone will get in touch but they don't call. The bank is doggy, their Home loan interest rates are keep on going up for existing customers, without even prior notification. They trap you and then you stuck with them due to exit fees etc.
Cybill Getgood
03.08.2023
BankSA Branch Adelaide Office
I had the best customer experience at BankSA City branch. Cameron was the gentleman who assisted me and he was fantastic!He made sure I was informed, he answered all my questions and he was extremely accommodating when I asked to reschedule a few times.He did a spectacular job setting up my accounts!The gentleman at the reception and branch manager were also so helpful! They offered me drinks as I waited and because I was in a rush, they tried to bump me ahead of schedule.Stellar service!
Wayne Rayner
30.07.2023
BankSA Branch Adelaide Office
If I could give BankSA 0 stars for this review I would, but I had to put in 1 star to post this. I run a business online and one part of it was compromised so to be safe I cut up all my BankSA cards except one when I never received my card's I took the step of ringing customer service that was a big mistake because the one card I did not cut up he cancelled and when I went to purchase something I was embarrassed I had to ask a friend to help me out. It has been absolute chaos he said he was going to courier a card out to me because of the delay.Don't bank on BankSA.Still haven't got my business card with WMYLE
Terry Habib
25.07.2023
BankSA Branch Adelaide Office
If for no other reason, how can you rate a bank highly when they only open at 9.30 and close at 4pm??? So only 6.5 hours, thats not service.
Ian Vallely
22.07.2023
BankSA Branch Adelaide Office
Is the banks opening times really good for it's customers or us it designed to suit it's employees?
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Ground Level, 97 King William St, Adelaide SA 5000
BankSA Branch Adelaide Office