Noosa Shire Council

Absolutely hands down the worst customer service I have ever encountered in my life. Something as simple as obtaining documents on your own property is a convoluted process with a fee and a 15 day turn around. The call centre staff are a stone wall and you can't speak to any department without applying for a call back. Which could take 5 days. What a joke!

Council puts on a triathlon event, attracts peole from all over the state, causing heavy traffic congrestion & forcing people to park on verges etc. Than council dish out $100 parking fines on a Sunday where noone is inconvienced.Well done Noosa Council, put on a event raising 100s of thousands $ then double your takings by fining the people you attracted to the event.

Drove into an angle parking at Noosa river to quickly drop something off. Within less than 5 mins ticket blokes were there taking photos etc. $103 fine.. for not reversing in.. come on get off it! Go assist the flood victims! Be productive for the community.

Parking at Peregian is being used as a revenue raiser for NSC on every 1st & 3rd Sunday each month when the Peregian markets are taking place. There is no doubt that NSC and/or its employees are specifically trying to target out-of-towners and showing no mercy or leniency for such trivial issues as nose-in compulsory parking.In case NSC didn't know, this is not how the rest of Australia parks as tail-in parking is by far the safest method if a vehicle has reversing camera and side mirrors. In my case, I stopped with some friends from Brisbane to get a coffee at a local Peregian café and was aware that the parking spot was limited to 1/2 hour only. I was not aware that nose-in was even written below the time on the sign in small letters or even after being fined $94 for this innocuous offence, that this was an offence.I tried to appeal to NSC with my story only to be told, you broke the law and that is that. I also visited Peregian markets again 2 weeks later to find the NSC parking officer doing exactly the same thing and I counted 6 cars fined in 15 minutes.Apparently the NSC believes this rule is there as Peregian is a food precinct and they don't want exhaust fumes in cafes. I could (maybe) believe this if an effort was made to warn out-of-towners about this special type of parking and to sign post better if this was such a huge issue. Keep in mind, there are no fumes coming from a parked car!!Also, attached is a photo of a car nowhere near a shop or café, but ticketed just the same as all parks are mandated as nose-in, not just the ones that are near food outlets.I also tried to approach the NSC parking officer as he was writing another of his tickets and suggested politely that maybe a warning for people that don't know was a better option. I was told with obvious disdain that I don't chase people that have broken the law". Good for him

Came to Noosa for Christmas holidays and as usual parking in Noosa was a nightmare, but to make matters worse Noosa council decided to open Lion Park directly next to the public carpark, but Not for Free to accommodate the lack of parking that they (council providing) are not providing, instead they were charging $20 just a money grabbing over the Christmas period. Shameful behaviour by the council!

I was parking at the pelican beach park" on "gympie Terrace" road. My car was "facing the wrong way"..... I got a fine about 107$!!!????? That's way too much for such a little mistake.I did not endanger anyone by leaving this spot.Won't come back to Noosaville. Thanks for ruining my birthday."

typical of a modern council dictated to by money and wealth. despite the location and abundance of natural surrounds, the “biosphere” label is nought but a marketing ploy with little thought or action going to proactively protect the foreshore. no turtle habitat signage, dune barriers or signage. little wonder dog owners and beach visitors trample all over the ‘protected’ areas completely unaware of their impact. stand up council. don’t wait for it to be all gone

Absolutely ridiculous parking infringement fine amounts, $103!There is not enough parking for surfers!It is only going to get busier and busier, so here's a solution for you council pea brain galahs:Council might as well remove cars altogether, except for residents and disabled. Boom gates at all car lane entrances.Only park and ride, pedestrians, bikes, scooters and motorbikes allowed for a cleaner and greener Noosa National Park.More park and ride buses must be in supply for surfers and their surfboards!This is a surfing spot and always has been!

I received a parking infringement for parking illegally and subsequently wrote to council to explain the reason for my actions.Whether the fine was upheld or withdrawn doesn’t matter; it was the ease of explaining myself to the council via their webpage and the respectful and reasonable response I received three weeks later that displayed NSC willingness to deal with people fairly rather than hide behind bureaucratic red tape. Thank you NSC.

What a joke of a council allowing events to happen in an already congested area (Noosa Heads).Weekend was ruined due to poorly planning of the Noosa Thriatlon event. No communication signs of the town to be congested, and impossible to find parking with the family when Treveling in and our of Noosa.Clear communication and signalling should be improved as a way to engage with all stakeholders and visitors to Noosa.